UPDATED REVIEW: I'm sorry to write this review. It only gets worse. If you read below you saw that our sofa initially had problems opening/closing but it corrected. Well, we weren't so lucky. The sofa died fully extended on one side so I tried to make a warranty claim through Amazon. They connected me with an Ashley parts rep (very nice lady by the way) who told me that there was no service warranty since we bought it from the Amazon Ashley Store and not a local store. (This took over 2 hours BTW) Ashley will send parts for one year but the parts we need to repair it are not available for 4-6 weeks - best guess. Oh ... and I have to do the repairs myself or pay someone to do it. Buyer definitely beware!

INITIAL POST
We tested this at a local Ashley Store and liked it a lot. We found we could get it from the Amazon Ashley store for around $500 less and with faster delivery. The store could not match the Amazon price? Go figure? At any rate, it was delivered in about 6 weeks on the day and time specified but the drivers implied that they would not carry it into the house. Only drop it on the driveway. This thing is HEAVY so no way we were going to get it into the house on our own. If they did not carry it into the house we would have been screwed. And it was a snowy, cold winter day so who knows what would have happened to the sofa sitting on the driveway. After a little "convincing" they eventually carried it into the house but we are in a ranch so it was pretty simple carry for them. After inside we cut off the cardboard to ensure nothing was wrong cosmetically and the driver briefly showed us how it went together and took off. We completed the assembly ourselves. It took me over 30 minutes to just break down the packing materials for recycling.

So ... here we are with the sofa in the living room on top of the cardboard base with packing materials everywhere. It really is a mess. Luckily, we have these moving sliders and a lever for lifting furniture so we could get it off the cardboard and into the right place. Like I said, this thing is heavy and if we had not had this moving stuff we would have been in trouble. Wait ... there is more ... We plugged it in and the sofa recliners did not work on one side. Everything was plugged in. So ... we called the Ashely Support number on the card to be told that they would not support anything from the Amazon Ashley Store. They told me to call Amazon?!!! What?!!! At least she didn't hang up.

After pleading with her for about 15 minutes, she told me to wait 30 minutes and then try again. I guess the circuitry needs to settle down? It worked. Too bad she was so difficult getting to that point.

So, short version ... we got a good price on the sofa from Amazon, like it now very much and it is comfortable. But I have no idea how we would have gotten it into the house if the drivers had walked away, and the really poor customer service and documentation on the unit almost made this a return. No idea how that would have worked out ... not carrying it into Kohl's! I guess you need to decide if the dice roll is worth the savings. Good luck ...

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The sofa is a great design. It’s jsut right for the room I’m using it in. The premise of the power everything is terrific. It’s comfortable. However, the left charging station and USB aren’t getting any power. If this weren’t an item I’d have to wrestle down from upstairs and somehow get it boxed up and returned, it would be no big deal. But that’s not gonna happen. We’re just going to have to live with a mostly-working sofa.

That would be my caveat if you’re planning on buying one: it will probably be fine, but it MIGHT not be right, and if it’s not, you’re stuck.

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I went in the Ashley store three times test driving this set (the Man Den) I was looking for a better price. Even though you can dicker with the Ashley salesperson on the price I still thought it was a bit pricey. I had looked on Amazon for their price but the sofa was out of stock so it wasn’t showing the price. A few weeks ago Amazon had Prime Day for two days. I was dinking around on the Amazon site to see what I needed (wanted) for a good deal. To my surprise the Man Den ad popped up and it had a Prime day price. The recliner to match was not a Prime Deal price but it was still priced under the Ashley price. Both the sofa and recliner instantly jumped into my cart