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For the cost, this was a great purchase. I was worried when I realized how heavy the box was(BIG 100ish lbs) Some reviews said parts were missing & customer service required them to return the entire shipment back, and/or weren’t very helpful in sending missing items either quickly or at all. The way this box was packaged, there would have been NO WAY to pull every item out to check for missing parts & then repackage it how it came, get it to a return store with hope the next one wouldn’t encounter the same issue. I think it would have been better if parts were shipped in two smaller boxes. Needed a hand truck to move myself so if you have stairs or live in an apartment.. consider building the parts first then moving it piece by piece.
LUCKILY, I had every piece & I’m very happy with the quality at this price point. I ordered a Gray Queen frame. Assembly by myself took about 3.5-4hrs. If I had an extra person, I think full build would’ve been 1.5hrs. Every bolt is hand cranked, & lot of screws with the included Allen wrench. Wish I could have used a drill.. but instructions we’re pretty clear cut & easy to follow. NEED to use them.
Can’t give a full 5 stars because 1) I haven’t filled the under the bed drawers yet. On carpet & with the strange little drawer latch holes, & metal wire baskets, not sure if I’ll get annoyed to store daily items like clothes or just use them for occasional storage. I feel like the latch holes could be designed better? The drawers aren’t on tracks. They just kind of float flush to the edge of the frame. 2) wooden slats are VERY cheap. Almost balsa wood I think? Putting the plastic connector ends on caused some splitting.. and a few splinters. stronger wood & end connectors would make it way better. Not confident in long term use that they’ll hold up or survive multiple disassembly, but does the job for now.
Future moves will 100% be easier than first time build. I plan on keeping this for a guest bedroom down the road. Would be great for older kids to young adults like myself. Too much weight or jumping/ bouncing may not hold up long term, but for under $200 & a couple years of use for a cute bed frame.. definitely would recommend. (If you’re willing to take the 30% risk of a big item that’s near impossible to return if it shows up to you with missing parts or damage.) Also, it’s low to the ground, so if you’re into higher beds or use a box frames, this product probably won’t be a good fit for you. Overall, great bed for the money. Just be aware of your needs. Felt like I was gambling $200 to either receive a good deal or a major headache & CS nightmare.. haha