One month in, and the foot rest extension already broke. I had to install hooks just to keep it from sliding out completely when laying on it. The pull out was poorly designed to be honest. It isn't level with the couch so if you lay on it, it dips down. I can't lay on it without getting a sore back.
The couch itself is ok, but weak. Leaning too hard on the headrests breaks them pretty easily, after which they're lumpy and uncomfortable. All in all, wish I had priced out, maybe found someone local. The foot rest though was pretty awful and I hope there's a better plan on doing it in the future. Even the cushion is ripped as a result.
UPDATE: It continues to break. This time a wheel split rendering it useless. Going to replace the wheels with a more heavy duty footing. Lowering my grade down to 1 star. Not worth it. 6 month warranty though... Let's see how they plan to honor it!
I love my sofa. It came in 2 pieces packaged carefully. The sofa is very sturdy and looks nice. It is recommended. Sleeper is a plus.
Updated after a month: I have to take 3 stars off due to the firmness of the sofa. Even the set looks very nice, it is not made for people that sit on it for longer than an hour without feeling uncomfortable as you sit on a rock. I am so disappointed.
This couch is GORGEOUS! So smooth with clean lines and very sturdy. My heart broke when I saw scratches from the delivery, but that wasnt the couches fault. I did call the company and they were more than helpful in assisting me. I loved the couch so much that I thought it was worth the price even with the tiny scratches so they gave me a partial refund. Great couch and great customer service. I do wish the headrest at the end raised like the similar version of this couch. It's a bit annoying and I end up stacking pillows there to create some functional armrest. That's the only reason I'm removing one star. But if that's your goal (to have an armrest) this couch probably isn't for you. Other than that it's more than worth the price for it's beauty and sturdiness. Examine the pictures and accept you'll have no armrest or corner seats unless you put this against a wall. Also... there's some weird lump at that headrest spot that doesn't seem like it should be there.
Was hesitant at first... but thank GOD i decided to trust the reviews and ordered it! Great product, comfortable, looks great, big sofa i cant brag enough about it!!
With some pre drilled holes, better instructions, and better quality control I'd easily give this couch 5 stars. However, nowhere did the listing or instructions said I needed power tools, and that it was only a 15 minute assembly. Try 2 hours assembly because the fitment and quality control was just TERRIBLE. Literally nothing fit together and required a lot of jerry rigging and heavy use of drilling to finally assemble it. A notably horrible experience were the headrests. The couch includes 5 headrests and NOT A SINGLE ONE fit into the holes in the couch. I ended up scratching the sofa as a result of just trying to jam the headrest in and the arm popped out. TERRIBLE QUALITY CONTROL. We ended up bending the arms to get the headrests in and wow this sofa is beautiful and INCREDIBLY comfortable and is an excellent sleeper as well with the pullout. Despite the horrible quality control, the design and comfort of the sofa earned it an extra star.
Without a doubt pleased with the purchase.
I checked the reviews before buying, and they were very good. Even with that, the sofa is nicer than we expected. Materials are solid, and it is quite comfortable. It is barely an inch different in size than the picture said-that mattered to us to make it fit.
It was delivered sooner than promised by a VERY nice guy and the two packages were easy to move into position. We were very VERY careful with assembly so it did take several hours but was exactly as the directions said.
Now, it is comfy, looks good, fits into our room exactly as we wanted.
The only downside is that our dog's hair tends to stick and we have to give it a quick wipe to get rid of it.
Beautiful. Very comfortable as a sectional as well as a bed!
I love this sectional really nice an chic easy to put together an looks great in my home super happy ☺️❤️