This bed looks really good. Unfortunately it came with some major flaws. Most importantly, one of the screw holes on the footboard came without threads, not allowing the screw to go in at all. I attached a photo along with a threaded hole for comparison. This screw is critical because it holds the left front leg in place. Without it, the leg easily moves inward, potentially making the bed collapse on that corner. I have to adjust it every morning and night to make sure it is straight. One of the side pieces also came chipped in several places with small splinters hanging off. This is of course a safety concern with children and pets.

After contacting both Zinus and Amazon, the only option I was given was to repackage everything and return it. I would then be sent a new unit. I didn't even mention the damaged side - I just wanted a new footboard sent so that the leg doesn't collapse. I was told receiving one replacement part from a 100lb package was not an option. The box it comes in also has to be torn open from the side to take all of the long components out, making it virtually impossible to properly repackage every piece.

Overall a very poor experience. Buy with caution - you may be required to assemble, disassemble, repackage, drop off an oversized package, then assemble again.

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I deducted a star for price and a defect in the
headboard. This bed is an amazingly sturdy bed but not $300 worthy. It is beautiful and a quick build. This bed shipped so quickly and Zinus 5 year warranty just like another bed we have.

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Box arrived damaged but everything inside was OK. It was quite easy to put together and it looks great. All in all happy with my purchase so far

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Knowing what i know now i would rather sleep on the floor. I was forced to make two calls to the manufacturer before i finished step two in setting up the frame. The second call was because there were brackets missing that were supposed to be embedded in the frame to screw the bolts into place. I called the manufacturer-Zinus and they said "it wasn't their problem" and that I should call Amazon. Amazon set up an appointment to get me another frame. Of course i have to repackage the first frame and get it back to them... so now i wait. I dreaded ordering a bed frame through the mail, but i did it anyway, My mistake. The manufacturer is Zinus and I would avoid them, knowing what I now know.

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The frame is fairly simple to assemble and the instructions are average in how comprehensible they are; that shouldn't be a problem for most. My complaint is that the frame gets the bed 1 foot off of the floor, which is great to get some storage boxes to store sheets, comforters, etc while living in a small apartment. No. Not possible. The frame boards go down to leave only 6 inches (at best) to slide anything under and that really kills some of the practicality of having the bed frame, as I could have just left my bed laying on the floor and achieved the same result without laying out the money for the frame. And there really is no purpose, perhaps a little aesthetic value, to having the board drop down 6 inches. I would gladly take a 4-inch board and have some space for storage than 2 more inches of faux wood.

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The bed was ridiculously easy to put together. This company knows how to make simple directions and I appreciate that they even added the tools we needed. The bed itself is fantastic! It’s sturdy and the perfect height for my 6 year old son (we didn’t put a box spring under it so it would be lower). The only negative we have (but not worth losing a star) is that there is a small chip in the headboard. We are able to cover it with pillowed so it’s not a big deal. We saw an almost identical bed at a local furniture store for $899 with $59 deliver fee, so we were happy to find this one. I highly recommend.

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Love everything about this bed (almost). It arrived in perfect condition, no scuffs or scratches on the headboard or other pieces. Extremely easy to put together, took 45 minutes or so. It is very sturdy and seems to be 100% pine wood. For the price it is definitely a steal. The color of the wood is a dark brown with grey undertones, exactly what I was wanting and very farmhouse. The only caveat, like others have mentioned is that it is very close to the ground. Other than that I am pleasantly satisfied with the purchase.

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Zinus is about the best best, and bed frames I have seen. They are high quality and are so easy to put together. Love this bed frame super rustic!