Zinus Wen Deluxe Wood Platform Bed with Slatted Headboard / No Box Spring Needed / Wood Slat Support, Queen

Zinus Wen Deluxe Wood Platform Bed with Slatted Headboard / No Box Spring Needed / Wood Slat Support, Queen

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Perfect. If you're starting a hospice for WWII Naval Vets, this battleship grey bed is just the ticket. , It is sure to remind the fading soldiers of the grey metal beds of the war years. Even the VA doesn't use them anymore, but Zinus very cleverly replaces an order for a WHITE bed with this NOSTALGIC NAVY GREY. . In our case we bought it for our beach house on the Jersey Shore. Apparently many Amazon customers have time to correspond, call, negotiate, return, replace and pray. We don't have that luxury. I suppose they replaced white with grey thinking that the battleship hues would fit into our otherwise beach themed home. ANCHORS AWAY!


I am somewhat torn on this review. Bed came very well packed and easy to assemble. Color is light putty grey - so it works if you wanted white or off-white - not too gray.
When taking pieces out, noticed that some had minor repairs done on them. A back leg appeared to be cosmetic only but noticeable. During the assembly also noticed that one side rail was repaired right on the end - hopefully cosmetic as well. Considering the small cost of the pine, I would hope they could either junk the offending pieces or make repairs unnoticeable - I guess not at this price point though.
Also noticed cracks around couple inserted threads in the end board - can't tell how well they will hold over time. I called the factory customer service a week ago - no reply. I also send a note with photos the same day - no reply as well. That is a huge no-no in my book - what kind of 5 year warranty will I get if I can't get hold of the factory.

The middle metal supports are not perfectly vertical and are slightly bent all three in one direction - I am guessing factory welding of the brackets is slightly off - will see how well they hold up as well. We bought this as a guest bed - I would not consider this to be a daily sleeper.

UPDATE 6/12/2018 - Zinus responded after I commented below that there was no response to me second query. I got three separate e-mails from them to all my earlier requests and eventually they combined them into one. Even thought I asked for one leg and 1 sideboard piece, I got two legs from them ?!? The leg tops were perfectly finished as opposed to the ones I got in the box. No response to my side rail request though. I imagine I could push the matter but considering that I did get Zinus to respond I am satisfied that if the rails cracks any further, I will be able to get a replacement. So product itself is a four star, service - still to be decided.
2/1/2019 - Great full size bed for under $300...was between this and an Ikea Hemnes but ultimately went with this style as I did not want a protruding foot board (due to how our dog jumps into beds and I'm looking to maximize my office space).

Very easy to assemble. Kids could put this together easily. Everything you need to assemble is included. I'd like to point out, packaging was great....outter box and a well padded inner box. Extra hardware incase your kid/dog runs off with something. Loving the velcro slats and padded middle support beam. Color is white. All pieces arrived in pristine condition. Arrived on time 2 day prime.
Pros:
-Actual wood, not particle board.
-Great service by Amazon, had to replace first attempt due to severely damaged box and product. Second time the charm.
-A large self-assembly Swedish furniture company could learn from these assembly instructions, it was a breeze with the numbered instructions and matching numbered product connections.
-Well thought out design, included extra non-slip, noise reduction features found on more expensive beds.
-Bed frame and bed match up vertically, so you don't crack your legs on wood frame whenever you get in and out of the bed, like many other commercial self-assembly bed frames.

Cons:
-Not craftsman, but what do you expect from a Chinese factory? Wood was clearly filled in parts which is hidden by the mattress, so no big deal.
-Be sure all bolts are tightened (and re-tightened) well before you insert the irremovable bolt covers.
-Be aware that the color, as noted by other reviewers, is not true white, nor even Swiss Coffee. Sort of a yellowish/gray white, don't expect a color match if you put next to other white furniture.
-Wood still creaks, if you know what I mean.
I cannot say enough about the bed. First, delivery was simple -- the delivery company called the day before to ensure that I would be home, and they wheeled it in on a dolly. And I seldom comment about how an item was packed, but this deserves 5 stars for the packing job itself. The items were tightly packed in a flat box, with items cushioned and separated with layers of custom cut Styrofoam that was WRAPPED IN PLASTIC. Understand that broken pieces of Styrofoam that static cling to the floor and clothes is a huge pet peeve of mine, but by wrapping it, there was zero mess. Thank you to whoever thought of this! But, getting to the bed ---- it was so simple to assemble that my 12 year old assembled it entirely alone. It is super sturdy and very attractive. I bought this bed for a guest room, and it looks stellar in there. Guests have used it and liked it very much.
This bed frame came in damaged box however this company knew of that risk and this ended up being the best packaged item I have ever bought! Not one piece of the bedframe was damaged due to their planning and extra foam, plastic, and cardboard. Then the instructions... whoever was in charge of the instructions and labeling is a genious and needs to share their wisdom with the world! It was only 12 steps and every step was clearly illistrated. Everything was labled...the insturctions, the boards and the hardware. Then comes the velcro tape that was added to the steel frame and the non-slip tape on the wooden slats that is supposed to prevent your mattress from moving, no other company has this!!!! Did I mention the wooden slats are attached so it was super easy to install and they don't move!!! This bed is made extremely durable. I am extreamely pleased with this purchase!
I have seen the price on this item change but I got it for a great price and am very happy with the value of it. As some people have mentioned the white has a gray undertone; I have light blue walls so it looks nice with it. Good quality slats and easy to set up.
Amazing product! Easy set up! Our children lived to help.put it together! Will definitely continue to purchase their products.
Awesome bed. My 4 year old loves it. Highly reccomend!

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