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First thing. The box was forgivably slightly damaged. I made sure that all parts were present and checked the upholstery and and other onset objects. It wasn't until I began to assemble that I found there was threading that was damaged (inside parts) and holes not lining up with accompanying hardware. There was a few scratch marks on the vinyl that I missed the first. They were so small for an aging eye, I'm sure some would have missed it also. I became apparent that, this item was possibly returned and never should have been resent, but taken off the line. To the credit of the maker. It is a beautiful design but lacked good sound functionality. I felt the placement for the legs needed a wider base or an accompanying reinforcement. The directions was lacking for the DIY first-timer. IF you decide to keep this product and have purchased a warranty. A word to the wise - Do Not do anything extra like create extra holes or anything outside of the original provisions. As someone who has worked in retail and assembly, your warranty will become void. I really wanted this bed!