I bought this couch in Dec 2019. It is now April 2020. The couch is falling apart. The frame of the couch is very thin and is held together with long staples. The back of the long piece of the sectional is supported with two one inch by one inch pieces of wood and staples. The staples have pulled free and the back of the couch is only secured by the upholstery sandwiched between the base and the would be supports. This couch has not been subjected to rough treatment and the couch rests against a wall. When I contacted customer service they informed me since it has been more than 30 days I am not owed any help, I only asked for them to replace the defective pieces. The customer service representative then apologized for any inconvenience. Do not purchase this couch unless you are handy and willing to put in some effort to reinforce it and then retack the upholstery. The problems began as soon as I began to assemble the couch but since it was Christmas and I needed the sectional ASAP I fixed the faults and just brushed it off. Two issues... When putting the couch together I had to retap one of the nuts embedded in the bottom to accept the feet. (Very flimsy plastic feet)
One of the bolts that is used to secure the back of the couch was damaged. I had to go to the hardware store and purchase a new bolt.

If all of this doesn't warn you away. Know that the fabric is a very pale grey. Shows every bit of dirt and the cushions unzip but are threaded to a board on the bottom that gives the pinned look to the bottom cushions. Making it difficult to remove the covers to clean. The cushions are also very quick to lose their shape and the fabric pulls away from the pinned in places after less than a month.
In order to return the couch you must also have all the original packaging and bar codes so keep that in mind as well.

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Problematic from shipping to quality. This fell apart within 24 hours of assembly. Requested help from seller who gave a “fix” to a known manufacturing defect. Made it worse. Have had to file A-Z Claim to get this straightened out. Poorly made, smaller than
pictured, poor customer service, etc.
UPDATE- I am permanently stuck with this $700 waste of time and money. Seller refuses to accept return, ship missing parts including ottoman legs and both backs of sofa have collapsed. Amazon was no help.Cheap wood splintered when tried to repair with small nails.

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Easy to fix, nice color light Gray, the quality is not the best, but it not expensive i hope that have this for a long time because i love it

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Would rate negative stars if given the option. I've had this couch for less than 2 months and its falling apart. The couch has no support and was stapled together. My husband had to take it apart and use screws 3 times already, the support wood crumbles with the slightest pressure. I want my money back!!!

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So far, I'm very happy with my purchase. The item arrived on time. It was easy to assemble. I like that I have the option to move the chaise to be either on the left or right side. It looks nice and is very comfy. I'm hoping it will last.

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Great couch but you get what you pay for.

The back rest of ours is "breaking" and we have had just about 6 months. But we knew we wanted a cheaper couch but the back seems to lean back further due to stability than it should.

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Cheap, cheap, cheap material. Save your money and buy at ikea for better material.

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I loooooove my sectional, it is so soft and comfy. It looks very modern, I have gotten so many compliments on this sofa, it is perfect size and height. I only gave 4 stars because the chaise part does not attach to couch so sometimes it moves, but other than that I'm in love with this set