I have emailed about missing shelves for this bed and no response not to mention it didn't come with directions to assemble. Luckily my husband was able to Google the instructions. Love the bed just wish they'd make it right on the missing parts!

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All parts received as needed. My husband was able to assemble mostly by himself in about 2 hours. We purchased for our preteen son who absolutely loves it, and it has, so far, been plenty sturdy. We had planned to build ourselves, but with this we were able to get everything needed delivered straight to us, making it a great value to us! Would definitely recommend if you're looking to create space in a small bedroom.

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This is my sons first big boy bed and he LOVES it! It’s pretty sturdy. I crawl up in bed with my son every night at bed time and have no worries. Added some string lights below the bed and he has plenty of room for playing. I only wish ladder placement was adjustable but I was pretty positive it wasn’t when I purchased it so not a big deal. This bed is not the color I had wanted but was the only option available but it really is a beautiful color! Overall I am happy with our purchase.

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Let me preface by saying I was skeptical, but I found this bed cheaper elsewhere and it looked sturdy enough, so I decided to take the plunge. I'm glad I did.
I'm a college student who's looking to save lots of space and my old bedframe was shot, and I figured what better choice than a loft bed? I needed something that was sturdy (the last thing I want is to come crashing through my bed!) and not completely drain my bank account. With some help, my dad and I had this bed up and ready to go fairly quickly. I'm 5'1 and 102 pounds, and it seems to barely even move when I'm sitting on the top bunk, so I'd say it's sturdy as long as it's just one person up top and not exceeding the weight limit, which I think is 200 lbs.
The reason I only gave four stars instead of five is because, like other reviewers stated, we had an issue with the parts. We followed the instructions to the letter, checked everything three times over, and it turns out that two of the bottom parts lacked holes to connect to, so we had to drill holes manually.
I also noticed that the first few hours it was out of the box, there was a strong paint smell. It dissipated as time went on, but if you have asthma or your lungs are sensitive, that is something to keep in mind.
It's a good bed for the price, it has a lovely finish, feels sturdy and safe, and overall looks great, and I'm happy with it so far, but it's priced a little too high for the flaw in design/the missing parts. If you decide to buy this, make sure all the parts are correct before you start building.

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I was hesitant on getting a loft bed this high to begin with. I was surprised by this bed. For the cost is awesome. It had some scratches of dents in the wood but I don’t care. The bed is heavy and sturdy. The instructions were easy to follow if you go step by step. The tools and stuff are organized. It doesn’t require two people are some points. We put it together in about 2 hours.

Once together. My daughter loved it and she is 12. I feel she is safe in it and isn’t going to like tumble down.