Overall, I’m happy with the look of it, but there were some issues. One of the side panels couldn’t connect to the footboard because the holes & pegs did not align. I contacted support through their website and in order to get a replacement part, they would have to go through a “investigation” in order for me to be approved to get it, and overall it would take a minimum of a few weeks to get it if I was approved. I had no other bed in the meantime so that didn’t work for me, and I’m a small woman therefore returning the whole bed entirely would have been impossible. I had to have a relative create new holes and rig it to stay together. There were also quite a few scratches and nics in the wood upon opening the box. For over $500, I’m pretty disappointed. So while I love the look of it, if I could go back, I wouldn’t have bought it.
Very sturdy and easy to put together. It is definitely low to the ground, but that is was I wanted so my toddler could get up on the bed. The box was a hot mess when the dropped it off, but the bed was safe inside thanks to the packaging. Love the little socket Allen wrench, it made it SO much easier to put together. Would recommend!
I love this bed frame! It is very sturdy and well built! Easy to assemble by myself! Although I had an issue with one piece of the bed having a cracked edge, they were able to resolve the issues for me immediately! I want a bed with an industrial vibe and this was perfect!
Assembly was a breeze. My husband and I put this bed together in about an hour. The bed is sturdy and looks great. The shipping box was a little beat up, but the bed was in perfect condition with all the parts included. So far it seems solid. It is lower to the ground than what I’m used to, but that’s what I wanted. It looks clean and modern, with a little rustic industrial mixed in. This is the second Zinus bed I’ve bought, and their instructions and ease of assembly are the best!
Just came today damaged with a crack and a puncture.. this was not a cheap frame yet it was not well packaged
I don’t usually take the time to write reviews but this product is worth a mention. The wood is nice quality. The assembly instructions were clear and the whole process relatively quick and easy. They provide the tools you’ll need and even include spare parts. The product, packaging, and overall experience was much higher end than I’d expected. The family member we bought this for couldn’t be happier and voted 5 stars.
The package came in ripped and dinged up. But that was from delivery. I thought for sure it was damaged. But, I was surprised. The packing inside was designed for things like this to happen. No damage at all. The material I thought was going to be cheap but was surprised it was real wood. Not compressed boards. The instructions were really easy. My daughter put it together. From start to finish 40 mins. And that’s making the bed. It’s very clean boards and super sturdy. I’m going to buy a king size for myself.
Sent 2 identical side rails.... meaning I had to modify it to make it work. Thankfully I had the tools to do so. Returning it would have been a hassle.