Here is my take on the buying process and this patio furniture. Shipping was delayed and came inn3 boxes, each box was delivered On different days. I believe this was more a FedEx issue than the seller and Covid certainly did not help. The seller was very prompt in answering my emails and keeping me posted on shipping status.
It blows my mind that all this furniture fits in 3 boxes - the packaging was very well done. You are going to spend an hour+ assembling. Instructions are included and could use a bit more description but it is not rocket science.
Overall, we are very impressed with this furniture set. Here are the positives -
1. Ability to level with adjustable feet.
2. Ties for the back cushions to secure to sofa/chair
3. Velcro on seat and cushions to keep in place.
4. Some may not like this but the seat cushions are firm. We like it but I could see some thinking a little more padding would be more comfortable.
5. We left the cushions on and it rained. We went out about an hour after the rain stopped and it was dry.
I read all the reviews - someone said their set blew away. I guess that could happen in very heavy winds but this stuff has weight to it in our opinion.
Is there better, higher quality furniture out there - of course. With that, also comes a higher price point. We will see how this holds up over the next few winters before we truly know the extent of the quality. I have seen similar sets sell for double, maybe triple the cost. Overall, we are pleased as you cannot beat the price.
Finally got our set all put together and we love it! Great quality for the awesome price. Cushion color is gorgeous and padding is great. The only reason for 4 stars instead of 5 is because of delivery/slight communication issues with the seller. 1 of the boxes did not have the instructions or parts to put the chairs together with. Two additional shipments later, I finally received all the pieces I asked for. Customer service was very nice throughout all of our emails. One other thing I would have liked is if all 3 tracking numbers were given up front. The tracking number given on Amazon was for the first box only. You have to reach out to the seller for the additional tracking numbers for the 2 other boxes (they both came 4 days after the first box so I was concerned that my boxes got lost in the mail). Overall, we absolutely love it!
Researched a lot of rattan sets. This was the only set I could find that had velcro (at the back and on one side) of the cushions, had the adjusting feet that where not aluminum but brown and so are not as noticeable (my preference), had ties to secure the back cushions, came with clips to secure arrangement together and the tempered glass table was recessed which again was my preference. Other sets at lower and higher prices had one or two but not all of those items. Would have been nice if a cover was included, but that is easy to purchase. Also, this has a 26" back rather than 24" so little better for sitting but still may need an accent pillow for some taller people where it will hit their back awkwardly. Two people are necessary to set up when putting the corners together- but otherwise it is fairly easy to assemble - just working with an Allen wrench is trying at times Follow the directions - DO NOT tighten things down until all screws are in place. The nuts, bolts and tools and directions came in a pouch which was nice as nothing was spilled all over the box and for storage of extra screws and bolts (which it does come with) is nice. All holes drilled and lined up - some threading was a little tight but perseverance and they all screwed down well. Seat pads are the 4" and are comfortable - A little tricky to get the ties for the pillows through on the corners - but a safety pin, paper clip and pliers did the job. This is a solid mid range product that will go against the 1K+ sets for comfort. Have only had it a week and will see how the fabric and rattan hold up. We are in California (just went through the blazing heat) and our patio gets morning to mid afternoon sun. Delivery was fast - this ships out of a US warehouse - came in three packages on two separate days (there was an extra day for some reason. UPS did not deliver the second day even though it was in town.
So far we are very happy with the product and look to get some good use of the seating. Initially it is exactly what I was hoping it would be.
This looks good. comfortable. easy to change the design as per your space. took little bit of time to assemble.
My major concern is quality. its not made with good quality. Cushions are not firm. The wicker quality is not good. Seats are sagging.
yes its low in price but with little more money you could get a way better patio furniture. i am really disappointed with the quality.
I pay $420 on sale
It was worth it the $
It arrive three days after I placed the order super fast
I think it’s going to last probably 5 or 6 years, time will tell.
Easy to assemble, it took me 1.1/2 H by myself
It comes in three large boxes, pretty heavy for one person to move, luckily I had a dolly
Box A It’s the one with the glass table top be extra careful
I do recommend it, but remember you are getting what you’re paying for.
i love it!
I really like the product, but unfortunately the glass top to the table came totally shattered. There was just a bag of glass. And I’m assuming I’m not intended to put that together like a puzzle. Other than that, I love the set.