I bought this bed for my daughter. I put the bed together, and it was going along fine until I was attaching the last rail (c) and I noticed that there were no threads in the hole. When i tried to insert the screw and install it, it just fell out. That did not happen with all the other rails. they all worked fine. the part was basically defective as there are no threads. So I called Zinus and I got an email from them after our talk. They were going to send me slats instead of the rail. So I called back and said, I don't need the slats, I need the rail C to be replaced. The man I spoke to said ok, they would expedite the request. About 15 minutes later I received an email that they will not be sending the rail, and I will have to deal with Amazon to send the whole bed back. I was like....REALLY? I need ONE part from you! I purchased this on October 22 so any warranty would still be good, right? I guess not. I am really disappointed with the Manufacturer on this one. All I needed was a part and they said NO.

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First, the good -- it's an attractive bed, and it's at a good height. I like the system with the velcro and the sticky tape so that the slats and the mattress stay in place.

Now, the not so good. Given this is a king-size bed, one might reasonably expect this bed to support the weight of two people. And as is often the case when two people share a bed, those people might want to engage in adult activities. Unfortunately, this bed does not meet those expectations. The metal that the middle supports are made of is too weak, and the legs can bend, which makes the whole central rail sag. The bolts holding the metal legs to that central rail back out, which causes the legs to flop around and become more prone to bending. And the plastic caps that form the bottoms of the square tubing are crap and will get pressed into the square tubing, which causes the metal edge to really do a number on your hardwood floors.

The attached pictures show what happened within two weeks of using the bed -- the bent middle leg, the flimsy end cap, and the damage to the hardwood.

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I have been using this queen sized frame for 3 weeks now and must say that I am pleasantly surprised by it and would have no reservations recommending it to others. I was looking for a solid wooden slat frame for my soon to arrive bed in a box. I confess that some of the previous reviews for this product made me think twice before ordering, but I certainly am glad I did.

The box arrived quickly through prime. Although there was a fair amount of damage to the one corner of the box which revealed the packing under it, the frame itself remained unscathed. Several other reviewers had similar experiences so I can only conclude that packing is sufficient enough to prevent anything serious from happening. The box is extremely heavy so I can understand why the damage occurs. (I felt rather bad for the delivery man). The box is roughly 90 pounds so make sure you either have help moving it or are willing to move it piece by piece to prevent injury.

The product is well wrapped and everything you need to assemble it is included. All of the pieces were the correct length. (That was something I was concerned about after reading reviews. Some people had issues with the legs being different lengths so I checked them all before constructing the frame). Several reviews also stated that the instructions were rather vague. As long as you can read illustrations and know how the pieces are labeled, you should be fine. The only thing that seemed vague to me was the bar which goes from head to foot in the middle of the bed. One side of it had a black velvet strip running the length of it. That side faces up so when the slats are laid upon it, it prevents noise and movement. I put the frame together by myself and it took around ten minutes. The trick is not to tighten any screws until the entire frame is constructed. All the pre-drilled holes matched up well except the ones on the crossbar (which is the last piece installed). The holes for the crossbar were slightly off, not enough to make it an issue, but enough that I had to "pull" the bar a bit to line it up for the screws. Even before I had all the screws tightened, the frame was solid.

The slats were the biggest concern for me as everyone had a different opinion on them. No one seemed to agree on the thickness, distance between, durability, etc. Here's my take on them (pic included). The slats were uniform. Slats are just under 3 inches in width with 2.5 inch spacing between each. They came in two bundles. One end slat from each bundle had holes drilled into it which lined up with pegs on the frame so there was no mistaking how to place the slats on the frame and the ends are secure. Velcro strips adhered on both ends of the slats hold the slats together and sync up with Velcro on the frame. This made it easy to lay them down as it kept them uniform in distance, flush to the frame, and prevented slippage/movement. There are two slats which have white stickers on them. Removing the stickers is supposed to make the two slats adhere to the bottom of the mattress. I decided not to remove the stickers as I rotate my mattress. My mattress is 89 pounds and I have not had it move on the slats unless I purposely move it.

The frame is very sturdy. The queen size has 9 evenly spaced legs to support the weight of a mattress. I like the 2.5 inch spacing between the slats. I know many bed companies state up to 4 inches is acceptable, but I feel better with the 2.5 for warranty purposes and hope that it will make the frame more durable through the years. I know that the space beneath the bed is about 8 inches for me. I have no issues sliding my storage bins under which is a plus! (Just have to be aware that 3 support legs break up the space underneath). An added bonus is having my feet flat on the floor when I sit on the edge of the mattress. Great height for getting in and out of bed without struggling! For the price, you can't go wrong.

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Absolutely BEAUTIFUL!!!!! This baby is SOLID wood. I am a 5' 5" 135pd woman! I had to take it upstairs piece by piece to assemble it upstairs! Which was super easy. I gave it 4 stars because of 2 things. First, the boards that go across the platform aren't as sturdy as the frame itself. I will probably add a large piece of ply wood in the future. Secondly, this didn't come with holes for headboard (which I forgot to check in the first place). Fortunately, I had help drilling in holes to align with a head board I already had!! So If you are worried about it not having the holes, DON'T. This wood is extremely sturdy!! If your handy or know someone that is, get this product!!

UPDATE : Ive now had this a for a week and take back my statement about adding more support! the beams are doing great! i have a 12 in mem foam bed, and the frame is holding it in place nicely!!! No squeeking. Boards are sturdy for what they are. FIVE STARS FOR SURE

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i confess, this bed was the first self-assembly in my life ever as i recently start to live alone in the city. i was afraid..what if I fail? so i checked through all the possible reviews of beds in amazon almost for 3 days to find what is perfect for me - easy to assemble, no special tools required. and this Zinus turned out to be correct. from unpacking to final stage it took about 1hr and 15mins. English is my 2nd language, so I took a few more minutes to read assembly guide to be careful. it has been 2 weeks so far using the bed - like other users, i also see that mattress above the frame is not perfectly fixed, but not as much as to ruin sleeping or bother you in daily life. you can have enough space below the bed to keep your travel luggages etc.

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I have moved cities and apartments countless times which means I’ve seen my fair share of beds. I’ve also had an unfortunate run with metal framed beds where legs bend underneath or they are squeaky and loud (ya know) and generally really annoying, even when brand new. I read reviews for weeks about Zinus beds and was himming and hawing. Then I finally bit the bullet and bought this bed because of the sturdy wood legs.
Oh. My. Goodness. I love this bed. Here is why:
- Super easy to put together in under 30min by myself as a smaller lady
- COMES WITH A RATCHET ALLEN KEY OF YOUR DREAMS (seriously so much easier)
- really sturdy and quiet
-slats Velcro to bed, silicone strips on slats keep mattress in place
-fits Zinus green tea memory foam queen mattress perfectly
- frame and mattress from Zinus came in 2 days
I bought rubber pads to put on the bottom of the legs just to protect my wood floors, and traced out the legs before assembling the bed (see photo). You can also buy the rubber pads that you can cut to size off Amazon. The bed doesn’t move an inch and is completely silent... regardless of any activities... :) the wood is beautifully stained and the perfect height. Seriously cannot say enough good things about this bed. Just do it. Buy it. I am not sponsored but wish I was lol.

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Wow, I was very impressed with this bed frame. It is solid wood, with a lot of support, I think it will last a long time. Assembly was pretty straight forward, you can do it yourself without any help, although you may need a hand getting the mattress onto the bed. I would definitely buy again.
Depending on your floor, you may want to purchase felt or something to put under the wood legs.

A random note which was also a plus, the packaging includes styrofoam to protect the bed, they actually sealed the styrofoam with plastic bags, so there isn't tiny annoying styrofoam pieces to clean up. :)

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The overall looks good but the velcro is twisted 380 degree around, which is unacceptable for me. How could a worker be careless? How this so simple task be poorly made? I asked for a part replacement but Amazon only offer a whole-item replacement, which I don't want to carry a heavy, bulky package back to the postal code. There is no part replacement through this service. Disappointed with the lack of part replacement rather than a item/product replacement.

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The box was heavy for me. I managed to lay it on its side and slide it in the front door. Two people could easily handle the box.

This took my husband and I less than 45 minutes to assemble! Even easier than IKEA