Delivery - we scheduled a time for them to come during a 3 hour window and they were right on time! They brought the couch up to our 5th floor apartment and dropped off the box and left. Someone in the comments said that they assembled the couch for them - we had to do the assembling ourselves but we were fine with that. The only thing you have to do is screw on the legs which is quite easy. Nothing was damaged/scuffed. Great job on delivery!

Comfort - it is a little bit more on the hard side - you don't sink into it. But I imagine with time it will work itself out. It is comfortable in that it has enough back support and I can happily lie down to take a nap!

Color/style - we got the cream color. It is a perfect color! the style has a hint of contemporary but also feels very home-y and welcoming. Looks more expensive than it is:)

Overall we are pretty excited for this couch! We were hesitant to buy a couch online but felt pretty confident in Amazon that they would take care of us if any issues came up. I will update my review if anything changes and/or we test the durability a bit more.

--- 6 month update ------
I am wishing more and more that the covers for the cushions were removable to wash. My husband and I are pretty clean people and we havent spilled on it or anything but I'm starting to notice a darker hue in the areas of where we sit - it just would be nice to throw in the washer. The side cushions have not held up their shape very well. They are starting to curl over the sides and I have tried to fluff them but after a day's use, they are back to their off-shape. I removed both side cushions and replaced them with throw pillows. Overall, I'm not as pleased with our purchase as I initially was. It's definitely a great option for a cheap/modern couch but I have a hunch that we probably wont have this couch for more than a couple years as it just hasnt aged very well in the past 6 months.

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Comfortable, looks nice. Note that the bottom seat cushions are not removable. Only the back and side cushions are removable. In real life the couch looks like the photos on the Amazon listing. The 5th foot in the center is not visible. The couch feet slide too easily on wood flooring. I think I will need to add some anti-skid pads.

My wife and I have been looking for a midcentury modern style couch for several years. Until now we were not able to find a couch that we liked at a price we were willing to pay. This couch looked good, so we took a chance. The free return policy made us comfortable ordering the couch without seeing it ahead of time.

We had to order twice. The first couch arrived damaged. It looked like a metal pole had been driven into the packaging and through the couch fabric. Perhaps a forklift tine. There was no problem returning the damaged couch. The delivery people saw the damage when they opened the shipping box, showed it to me, filled out the "rejected" paperwork for me, boxed it up and took it away.

The second order arrived in good shape without any problems.

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I absolutely LOVE this sofa. It is stylish, comfortable, and looks like I paid way more than I did. I was nervous buying a sofa on Amazon (I purchased one previously from Walmart and was instantly disappointed in the quality) but the fact that there is a 30day return policy made me more comfortable with trying it out. I'm glad I did...I think this is the first sofa I've had that I can fall asleep on, and just relax on for hours on end comfortably. My cats love it too, they don't even sleep with me anymore. Big enough to seat 3 comfortably, 4 comfortably if you remove the side cushions.

The fabric is holding up great. Not too soft, not too firm. Color is true to what is displayed. Overall great buy.

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Good quality, movers brought it in and installed it for me so there was really no assembly needed on my part. The only thing i just realised is that they brought my the couch in the wrong color - they brought me the cream instead of the charcoal. However, the color still looks really nice with my place, so I just kept it. Also, I don't really care about decor and color matching as much as some people do, so I guess that helps.

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I purchased this on a whim because I loved the style and color. I was totally amazed at the quality and extreme comfort. It seats 4 very well with plenty of room to get comfy without crowding. Sitting to watch a movie or hockey game is now a pleasurable family experience. Even when the game gets exciting and we are all bouncing around like a bunch of monkeys! The frame is very sturdy and the legs support my large-sized kids like nothing else before. The material is heavy duty upolstery material that holds up well and is easy to clean. There are zippers on the bottoms of the cushions that will make dry cleaning a breeze. It is soooo comfy to sleep on and a 6'2" man can stretch out nicely on it, so it also doubles as an extra bed in emergencies. I would have given it 5 stars, but being an Amazon product, I had to deduct for delivery and subsequent delivery customer service. The delivery happened a day earlier than expected, which normally would be good, but the one hour window I was given left me scrambling for a person to be there. Thankfully, my son-in-law could be there, because they arrived with only one man and needed his help. They dropped off the sofa and quickly exited. When I got home from work, it was sitting, with no legs, on the floor. I called customer service and was promised a call back. Two days later, after no call, I rang them again. I was told I'd get a call back. Nothing! After 10 days of this, I finally reached someone who knew what they were talking about (but, I had to threaten to put it out by the curb for return). They told me that the legs were in a secret compartment under the couch! Knowing this, we had the legs on in 5 minutes and had a wonderful product. Why the delivery guy wasn't privy to this important piece of information, I don't know. That problem aside, if you are looking to get this couch and are on the fence; Do It! It's an amazing piece of furniture. I've had it for 4 months and I still love it!

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Comfortable