I saw some bad reviews and I almost went in the other direction but I was like "hey, if it sucks that bad I can return the darn thing" so I bought it. Came pretty quickly and I had the pro ledge of putting it together by myself. Took under an hour and here we are two weeks later and I couldn't be happier. This bed is awesome, sturdy, stylish and easy to assemble. There were no missing pieces or wrong parts- it's perfect. I would like to encourage all interested parties to purchase this bed. I don't leave reviews often, but when I do it's because the product deserves it.

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There are many reviews on this bed already, so I'll just try to keep mine focused on the point. This is a whole lot of bed for the price. My bed wasn't missing anything nor was it damaged, so that's a plus. I have read reviews, where people say this bed may get squeaky and need retightening on the bolts. So being aware of this, as I assembled the bed, which didn't take long, maybe 30 minutes. I put thread lock, medium strength (blue) on each bolt, so they should never back out on their own. I also used a torque wrench, to ensure even pressure on each bolt, I had it set to 50lbs. I have absolutely no squeaks! The bed is incredibly solid and I assume I never will get squeaks, having used the thread lock. You may want to try this too! Hint. Hint.

As for the other modification, I bought a Tuft & Needle mattress, which I love and recommend. Anyways, the slates on the king size bed are about 4.7 inches apart. The problem, the mattress manufacturer recommends the slates be only 3-4 inches apart. With that said, I didn't want to damage my mattress and void my warranty. Now there's a few ways to fix this, simply add more slates. But doing it that way, would probably mean removing the velcro straps. Then adding more slates, adjusting the gaps evenly and screwing them all down. But I was having difficultly finding more slates similar to the ones this came with. You also run the risk of splitting the slates, with the screw. On top of that, they were too expensive to replace them all. And I didn't feel like crafting a few of them myself. That's just too much effort for a new bed, that should have came with more slates! I mean most memory foam mattresses, recommend 3 inch slate gaps anyways. And this company makes foam mattresses, you'd think they'd have a clue!

So, I decided to go to my local home improvement store. After seeing a review on a smart base platform, where someone used pegboard, for a similar problem. I really liked the idea, knowing that memory foam mattresses can sleep hot. So kinda how drag racers, will modify any and everything for extra performance, even if it's just a placebo. That's how I feel about the pegboard, I want to believe it helps the mattress breathe a little better, whether it does or not, I couldn't tell you. I can say that I'm not sleeping hot though! But that could be due to a number of factors. Airflow is a big reason why I wanted a platform bed with slates, for potentially increasing the mattress being able to breathe more. I believe laying down a solid base over the slates, is counterproductive in that aspect. It'd be similar to laying it on the floor, guaranteeing no air would flow through the bottom.

Instead of pegboard, you could use plywood, if you want maximum strength. The pegboard is surprisingly strong on the slates, so I assume partical board would be just fine too. A king size mattress dimensions are 80"x76". Because I didn't have a truck, I got my pegboard cut into four sections, which easily fit into my SUV (should easily fit in a car too). Also because I'm aware of the fact, if I got the boards cut that exact length. It may have been way too snug of a fit and tried to overlap each other. Thus requiring more trimming of boards. So I got the pegboard cut into 39.3/4" by 37.3/4" sections. I had this done at the store, it didn't cost me anything extra, just the price of the materials. The sections fit perfectly and are still a bit snug, but I didn't have to modify them. So if you decide to do plywood, pegboard or partical board those are your dimensions. You're welcome. From there, I simply zip tied each section of pegboard, on the corners onto the slates and they do not move. I used 16 zip ties, four on each section.

All in all, the pegboard, thread lock and zip ties cost me less than $45. Now I have the bed I needed to begin with. The thread lock, should keep the bolts from ever backing out. And the pegboard has supplemented for the slate gaps being too far apart.

I would have given this bed five stars! But I feel like the manufactor, could have easily and very cost effectively addressed these problems. To include a disposable tube of thread lock and a few more slates! That would solve many issues customers had with the bed. On that note, it only deserves four stars. But it's still a good bargain for the price in my opinion.

I will warn you though, the pegboard was a bit "loud" smell-wise at first. If you've never smelled it before, I recommend doing so, before you buy some. If it's too much for you, just go with plywood instead. But if you wanted the potential benefit of improved airflow, you could always drill a bunch holes in the plywood yourself. But have fun with that! Or just add more slates, so there's still gaps for air to travel through.

I hope this helps!

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 I put this bed together by myself in 1 hour and 15 mins, using only the tools given by the manufacturer. I've posted a video review, because it's easier than typing everything. It's only 4 mins long.
UPDATE: My daughter came and used the guest room, where this bed is, and loved it. She said that she got a really good night's sleep on it.

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I am so glad I purchased this bed. Being bigger people, purchasing a bed was a bit scary... we wanted something that could hold our weight and be stylish and cost efficient. It arrived in a HUGE HEAVY box but was surprisingly easy to assemble. Took less than 40 minutes for my husband and I to get it all put together. Using the tools provided we made sure all screws were tightly put together and hoped for the best. We have dealt with slight sounds coming from the Velcro when getting on and off the bed but it hasn't been off putting or too loud to make you worry about it. Strong enough for both of us to sleep on and do other amourous things. I figured if you're reading this.... you want to know if this bed can handle that. And if you're a plus sized couple like we are, those are definitely big concerns, especially when ordering a bed online that you can't see in person! We've been sleeping on it for just about 3 months now. So if things change I will update this review.
The fabric is nice and a pretty grey, a true grey, not too blue not too green... grey. The head board has some slight padding but not a ton, which I like.
Overall.... a great purchase.... so far!

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 Watch my video review here for a closer look!

As you can see in my video review, initially I had an issue with the bed. It came with the wrong size inner frame. I looked at other reviews in Amazon and found out that other people had the exact same problem as me. Fortunately, I was able to get a replacement from customer service. That worked fine.

Anyways, regarding the product itself, this is a great bed. It is very sturdy and does not creak or make any noises at all. It is exactly what I was looking for.

Pros:
- Looks great. The upholstered feature looks good.
- Quality materials. Doesn't look cheap.
- Very sturdy. Doesn't more or make noises.
- Perfect size. My queen size mattress fits perfectly here. The mattress shown in the video is this one: Dreamfoam Bedding Ultimate Dreams Crazy Quilt Pillow Top Mattress, Queen
- Easy to install. I like the velcro feature in the wood slats.
- Package is very well put together. Everything comes inside the headboard.

Cons:
- Came with a wrong part (see video review). Had to wait for a replacement.

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I can’t say enough good things about this product - it looks incredible, it’s sturdy, the slats don’t move, and has simple instructions for building! All my friends comment on how great it looks (I have a friend who bought the bed frame after seeing mine, and 3 others who are interested), and it’s a steal for only $300.

The only couple things I’ll add are since all the pieces are in the headboard, carrying it is definitely a two person job, and building it can be a bit time consuming if you don’t have another friend with an Allen key, as they only give you one (if Zinus is reading this, providing two Allen keys would be a nice touch). Needless to say, have someone around to help you with this, if possible.

Overall, I do not regret this purchase one bit. I’m writing a review (when I normally don’t) because I love this frame, and people should check it out!

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Any product that gets delivered missing stuff automatically deserves bad rating, regardless of quality

Contacted Support, will update when I heard back

Update: Changed review to a 4 star would of been a 5 star but the fact that I didn't get all the items at the beginning and the fact that it took a week of bouncing between different customer service people just to the the item delivered I decided to remove a star the reason why I removed only one star after the poor service I recieved is because this bed frame is amazing! I got no actual bad comment about the bed frame itself!

However be prepared to wait a week or more to set it up if you end up getting one with a screw missing

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I bought this bed because my old frame was falling apart and hurting my back. Unfortunately, after I used this bed my back continued to ache. I ended up taping some books to the crossbar in the middle of the bed in order to add some support. It has helped but I think I will also add some cardboard to see if that helps a little more.

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Trying to get it delivered at my second floor apartment was a nightmare, but it ended up happening. Thank you to the UPS guy that delivered this. Anyhow, its definately a 2 person job to assemble this. I had to do it by myself but it took 1.5 hrs to do so and doing so after work alone was not very fun.

After assembly it looks pretty sharp and sturdy. I am glad that i bought it.

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If you are considering it, I would say go ahead and buy it cos it exceeded my expectations. Ofcourse durability is a totally different story, I don't know how it'll age but thankfully there's also a 5yr limited warranty. I almost did not buy it because of a comment about it being noisy, now I wonder what you'll have to be doing to get a squeak out of this bed, it's so sturdy.

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Took only 2 days since I ordered it to arrive at my doorstep. I read a review saying that it only took 30 minutes to assemble the bed frame, and it did! I was a little skeptical about the durability of the wooden slats that support the mattress, whether they would easily snap or fall off. However, upon setting the slats in place, they have velcro that secures them in place as you roll them out. So far, I have not heard a squeak of any kind when turning or making any movement. Under the bed frame, there is enough space to stores things, which is excellent for small rooms. The headboard does provide some space behind it, enclosed by zippers, so I guess you could be creative with that space somehow. Although it wasn't intended for daily storage. It should be noted that this review only reflects a twin bed frame, thus I cannot speak for the other kinds. Overall, I am satisfied with the product for its price.

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Just received this bed today and it looks fantastic! Was easy and intuitive to set up and case with all its own tools. Headboard is comfortable and soft to touch. Quite sturdy for the price. I also had gotten in touch with Zinus’s customer service and learned that there are no chemical flame retardants used and the foam in it is CertiPur. Overall very impressed! I could not find anything like this for the price anywhere else.

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I usually do not write reviews, but I had to for this bed. This bed is so comfortable and sturdy. We are very large people (More than 450lbs combined) and this bed accommodates us. The assembly was very easy, but you'll need two people. Do not hesitate to buy this bed. It is more than worth it!!!

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Prompt delivery, good quality product however one of the plastic bed legs was cracked and i would like it replaced. How can i replace one of the damaged parts from this bed? I would rather not take everything part to return the whole bed.

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bought this bed for my father in law who moved into his own apt. The look is really contemporary and has a neet hiding spot behind it.

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Packaging was compact and easy to assemble. First time buying furniture online and was a bit skeptical about how it will actually look once you open the box. But this product looked exactly like the pictures maybe a little darker than what I imagined but still looks great.

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Easy to assemble. Was able to do it with a newborn in the room. Approximately 30 minutes.

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Easy to assemble, took about 15 min by myself. Bed is sturdy. Great bed at a great price.

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Very well build and all pieces are well packaged in a really smart space saving way! A1 construction. Really please with this base.