We bought this because one of our octogenarian parents has a defective risk-reward algorithm running in their head. That is: they are an extreme fall risk because they are utterly unstable on their feet both with and without a walker, but they insist on juvenilely throwing the walker aside and trying to walk without it, resulting in multiple trips to the ER for falls. For instance trying to use a walker while carrying a hot cup of coffee in one hand, then blaming the walker when they spill hot coffee on themselves after they trip and fall because they can't grab anything to prevent their fall because of the coffee cup... We bought this after one too many "loud crash fall detection" alarms.

What I like: it's wireless, so he can't unplug it. It has multiple sensors, so we don't need one box for every chair or bed. The pads are sensitive, and water resistant. They also work fine when covered with a cushion or gel pad. (I was concerned that putting a gel pad on top of the sensor would prevent it from detecting a rise, but it doesn't cause issues)

What I don't like: The alarm box is HUGE, I thought it was something that could be clipped to a in home caregiver's belt or something from the pictures. However, it's the size of FlavorFlav's clock. It's about 7 inches high x 5 inches wide x 2 inches thick. It uses 3 C-cells, which give it a good bit of heft.

Once you turn it on, it NEVER shuts off. There's a relay inside that constantly clicks even if the chime is turned off - they should really call that a mute button, given the generally accepted meaning of the word "off." You don't necessarily hear the clicking noises when the chime is enabled; however, the first time I noticed it I thought it was broken because it was just clicking even though the chime was not "muted". It seems that one of the batteries was weak but the low battery warning never illuminated.

Other's have reported that it has a significant delay from when the sensor senses a weight change, and when the chime goes off, allowing the monitored one to get a significant distance from the pad location before it sounds. For people who are JUST at risk for wandering this is less of a problem than for people for whom gravity is not their friend. So we've had these pads for a few months now, and I'm wondering if the battery packs in the pads are running down, and that's causing the delay. (it could be use related as well. We have anywhere from 1 to 15 rises per day from both pads combined - our parent has Assistance-Resistance-Disorder: they can't willingly accept help until they have to be physically picked up off the floor)

I don't see the utility of having the assistance bell socket on the wireless unit, at least in a home care setting.

Suggestions for improvement:
Make a physically smaller version for home care use: seriously, couldn't you use a 9 volt battery?
Make a wireless assist chime button function. It could be worn around the neck.
Add a chime pattern for each sensor.
A remote Mute function
Decrease the sense to alarm delay.

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I am a director of nursing services and many of my patients have cognitive deficits that preclude them from making good decisions regarding their personal safety, e.g., wandering, fall risks, etc. These alarms are excellent for alerting caregivers when patients are potentially engaging in harmful behavior out of bed or out of their chairs. Best, a noisy alarm is away from patients so the noise does not cause them anxiety but kept at the nursing station where staff are alerted and can assist the patient right away. I purchase these frequently and have had no problems.

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I ordered this set in December after my mom had a couple of bad falls and was too weak to walk on her own and too confused to remember that. By the time it came she had recovered enough that we didn’t need the monitoring, so I put the unopened plastic package in a drawer, knowing we’d probably need it in the future. Sure enough, tonight she forgot she shouldn’t walk on her on & fell. Not hurt badly, thank goodness, but I pulled the package out of the drawer — and discovered it only contains the chair pad, not the bed pad or wireless alarm! And the return/ refund window closed the end of January. We were not sent the complete set, and I was too stressed/distracted to notice at the time. Learn from my mistake & if you don’t use the pads & alarm right away be sure to check to see you received the complete set. I just ordered another one. Sigh. Cheaper than hiring a full time sitter.

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Truly a life Saver !
My sons disability has resulted in numerous falls/concussions/stitches and ambulance calls. Traumatic, not only for him, but also for family members and other caregivers who tried desperately to keep him safe.while retaining some quality of life.
Knowing that the Chimes will sound when he initiates a move has allowed us to relax, lowered Moms BloodPressure, and is reminding him that he needs to move much slower. Everyone is mu+h happier now . We even take the alarm box and a pad with us when we take him out with us. Thank You !

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We use the bed pad alarm and monitor to hear when our elderly parent in another room gets up during the night to provide help and prevent falls. The alarm works flawlessly and I highly recommend it for that purpose, which earns it 4 stars. That being said, the designers could have solicited some user feedback on how to make the controls convenient and more intuitive, and it's not worthy of 5 stars for that reason.

Most annoying is that there are 2 identical small slide switches on both sides of the monitor. In the dark, half asleep upon hearing the alarm, it takes a precise motion to find the right switch and carefully slide only one click to disable the alarm sound. Slide 2 clicks, which is what happens if you're not really careful, and the alarm keeps going. Then, you have to remember to slide the switch back later to re-set the alarm. Why there isn't an obvious easily accessible 'reset' button or something like that is beyond me.

A less significant annoyance is that the receiver has these nice lights, but they don't activate when you'd think they should and are in fact relatively useless. E.g., I'd expect them to flash when turning the alarm on which would also provide an indication of the battery status. This isn't irrelevant since although we have the AC adapter, it came unplugged once and the unit was running on battery for what I suspect was weeks, but when the batteries finally died, we had no clue that it wasn't working. However, the lights only flash (and only one time at that) when the triggering device, e.g., bed pad sensor, first sends a triggering signal. Since you already hear the signal and it flashes only once, what's the point? I could understand if there was a 'silent' setting that flashes instead of sending the audible alarm when triggered, but no.