I read reviews on this mattress and most of them make it sound heavenly. I needed a new mattress so I purchased a Queen for my room and since they were so inexpensive I purchased 3 twins for my kids. They got to my house and we took the plastic off and NOTICED bugs. I was like "Okay, let's go buy some mattress covers and bug spray". We did that and then set them up to expand. Not a single bed out of all 4 of them would expand properly. We left them for 24 hours. Still nothing. The mattresses are weak and uncomfortable. And I was terrified that whatever those bugs are will come out so now the mattresses are outside. I'm sick over the amount of money I spent on this trash. I'm currently trying to contact the company to find out how to return them.

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I ordered these beds without seeing any review about a bed bug. I was confident and happy that I bought them. Then later on I saw a bunch of reviews saying there were bugs and I started to panic. I have had bed bugs before, and it is something I never want to experience again. So I was very upset that something I ordered would come with them. Linenspa said it's impossible for this to happen as the mattresses are pressed and rolled as soon as they're made. I'm not sure who first said there were bugs, but there are not. There ARE specs of dirt and dust or wood, but any specs you see are embedded in the plastic. I didn't take any pics, but I did take a screw driver and dig a hole where the supposed "bugs" were and none of the flakes ever touched the bed. Anything that was there was embedded in the multiple layers of plastic they have. None of them even resembled bugs. The only complaint I can have is that these specs are there in the first place. In a perfect world they wouldn't be, but we dont live in a perfect world.

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I now have two of these in my home for my two children... I bought my first in September of 2018 to replace an old mattress for my daughter... it was great, and my daughter loved the mattress... no issues at all with the mattress... my son needed a new mattress too, so I was about to order a 2nd one in February 2019 when I noticed numerous reviews (many recent) citing reports of bedbugs.

Now let me clarify my experience here... I work in the hospitality business and maintain dormitories for military training students that are on a constant rotation, much like a hotel. We are all trained to spot, look for and deal with bed bugs should ever the problem arise... bed bugs have nothing to do with personal hygene or cleanliness, they can infest anything from the sleaziest no-tell motel to the fanciest 5-star Hyatt Regency. Also, bed bugs don't limit themselves to beds, they will travel and hide on/in anything... clothes, shoes, carpets, suitcases, curtains, laptops, alarm clocks, a book... bed bugs aren't picky. For those reviewers that say they got bedbugs... if you think it came from the mattress and you just tossed it out, problem solved... YOU STILL HAVE BEDBUGS because your house is now infested (or previously was and you just now noticed).

Now back to these Linenspa mattresses... I LOVE THESE THINGS... they're very comfortable and affordable... both my kids love them. I had already purchased one back in 2018 and never had any issues, and as someone who can spot those little devils, our house is free of them. When I ordered my 2nd mattress (after reading the negative bug reviews) I went ahead and took the added precaution... and you should too... if you're ever worried about something like this...

INSPECT AND OPEN THE MATTRESS OUTSIDE YOUR HOUSE!

I just laid a bedsheet in the driveway, opened the box, inspected the vacuum-sealed wrap... saw nothing... opened it up on the sheet on my driveway (to keep it clean of course) and fully inspected this sucker everywhere... nope... no bugs, no smells... just a nice clean beautiful mattress. Carried it inside, no issues, son happy... If you actually do have one that is infested like some people claim, and you opened it inside and slept on it... ya... your whole house is now infested (and possibly was before you bought a new mattress).

I just want to make it clear that as someone who works in the hospitality business and is trained in spotting and dealing with those little devils long before it becomes a problem... I've bought two of these mattresses from this company and never had an issue with bugs or smells... and if I need a third or fourth mattress, i would buy another... but if you ever suspect or worry about something like this from this company, or ANY company... just open it outside on a clean sheet and inspect thoroughly before you bring it in.... that way if there is a problem, you don't risk letting them into your home.

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I have never in my life seen a bed bug in person. We purchased the mattress without reading through any reviews. and it came vacuum sealed. I put it on my daughters bed with a mattress topper. She said it was uncomfortable so I told her we’d return it in the morning and she could sleep with me. So I’m reading through reviews to see if our mattress was defective and how it got so many stars! And I saw about 5 or 6 reports of bed bugs. I’m paranoid as it is, and always checking everywhere we go. It never occurred to me that a BRAND NEW MATTRESS would have bugs? I had no idea! I immediately told my husband to set it outside just in case, which he did. Mattress topper and all. Once I put the kids to bed, I went outside to look the mattress over and sure enough PLAIN AS DAY! A freaking bed bug!!! I didn’t bother looking for anymore, just threw that sucker outside and immediately called Amazon. Luckily they’re refunding me and I was able to dispose of the mattress (thank god it’s trash night!) They didn’t seem surprised when I called frantic so this must be a normal issue for them :( Please beware. I wish I would have read more reviews before buying. Definitely learned my lesson