Comfortable mattress. Two issues we found when we opened the box. One of the closing straps was broken so we are having to use my son's karate belt to tie it closed. And one of the bolts doesn't go in because a part came bent so we had to unbend it with pliers. But the holes don't line up so we still can't get the bolt in. Also we noticed on tile floor (which is what we have in the whole house) the whole bed tends to slide around at night.

Update:
The seller of this item reached out to me and apologized for the issues I experienced. They gave me tips on how to fix them. Amd understandably the bent part was most likely from rough handling of the package in transit. We were able to get the bolt in so that is fixed. They have tremendous customer services. They are very polite and understanding and even gave me a $40 refund on my purchase. The bed overall is amazingly comfortable and sturdy. I would buy this item again from this seller if I ever need another one.

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I needed a roll away bed and I am so glad I picked this one. It is very comfortable and I sleep wonderfully on it. The mattress is excellent and roomy. I wake feeling refreshed. I would highly recommend this bed.

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I researched several brands and models and was about to give up when I found this one. Some of the reviews were concerning, but I took a chance. It's a very nice bed for the cost. I have a very bad back that has been made worse by recent accident; I struggle to sleep on a conventional bed, not even a waterbed. This works for me!! Firm but not hard, and bed doesn't move when locked. The mattress stays in place despite constant tossing and turning.

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The product is not difficult to install. Mattress is okay. It is a decent bed for the price.

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PROS: Very comfortable to sleep on. Not noisy or creaky. Thickness is just right. Easy to move around on its 2 casters underneath. Bonus that the casters lock! Great price for this value. Feet are just enough out of the way that you don’t stub your toes on the metal.
CONS: Mattress is secured through Velcro straps that need to be attached more toward the center of the underside of the mattress, and not on the edges, because they interfere with being able to tuck sheets under the mattress. So sheets hang over and create a trip hazard. Also, wish the locking mechanism for the legs were engineered a little better so they snapped in more securely. Lastly, the strap to hold folded mattress together is too short - it’s literally inches from coming out so you have to squeeze the mattress together first to get it as compact as possible before attempting to snap the strap shut. It took two people: someone to squeeze the mattress together enough to be able to get the strap ends to meet and the other person to snap the straps end together since there wasn’t much excess length to work with.

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The bed is a comfortable guest bed that can easily be stored away

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I'm giving a 5 overall because the customer service quite impressed me. When they followed-up after delivery, I explained that the corners were scratched because of the way it was packaged/shipped. They asked for pictures and after I sent them, they offered a small refund. It was a a delightful example of how customer service should always work. As for the actual product, it's what we expected for the price... it kind of lists to one side when folded up (could be our assemblage skills), but it's comfortable for a folding bed. We appreciate that the cover comes off and washes nicely.

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Its a great foldable bed for the price. The frame doesn't squeak (and I'm 180 lbs/81.6 kgs), easy to put together and put away. The mattress is okay, I can still somewhat feel the bars below but nothing that makes it too uncomfortable to sleep on. Overall I'm satisfied with my purchase.