Easy to put together, comfortable, and looks great!! I am NOT disappointed I chose this set! Very sturdy, and the best part is that is slides together easy to cover with the waterproof cover that comes with it!! Highly recommended, in fact, I had a family gathering, and two of my family members asked for the link and purchased it too!!

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Despite a couple of things, I am happy with the product. It was delivered quickly in several boxes.
Cons:
When we opened them, we realized the glass had been shattered. We were okay with that because we are putting the set around a fire pit. We then noticed one portion was already falling apart. Additionally, the cushions do move around fairly easily.
Pros:
The set is pretty sturdy. My 17-year-old son was able to put it together with minimal help from his dad. It did take him a couple of hours to put it together - from taking it out of the boxes and through completion of the set up. The colors of the gray and navy set are beautiful. The cushions aren’t the softest, but I wasn’t expecting them to be either.

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This has become the favorite of the backyard. We have a small area in the back outside the backdoor. The side of the house is larger but we wanted to have something to see when we looked out the back and something we could just walk out and enjoy. This is so super nice! I did change out the navy striped pillows that came with it since they would not have matched what I was doing with my color theme.

Something we did do is add LOTS of twist ties to the underside. This came with clips to clip together each section, which was OK. But we put the couch on its side and took a bunch of twist ties and made sure all the sections would be secured to each other. And we put some of that non-slip pad gripper stuff under the seat cushions to help keep the cushions from slipping out from under us. But this wonderful, it's been caught in the rain and the cushions pretty much repeal the raindrops. We just love everything about it!!

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This furniture set was super easy to put together and has held up surprisingly well under all the crazy weather conditions we have in the Midwest. We’ve changed around the configuration multiple times and it always looks amazing and isn’t difficult to do. The cushions did slip, but we added Velcro and they now stay in place perfectly. The Velcro was able to adhere to the wicker with no problems, and we can remove the cushions and put them back with no issues. The cushions aren’t really thick, but they are still comfortable and we have no complaints. These are great, especially for the price!

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I don't want to rate this set low, since what has arrived is the exact quality I expected, however since everything has not arrived yet to assemble the sectional, I'm temporarily rating this one star. I'll make sure to update this review when and if the last box is sent.

This sectional comes in 3 boxes, A, B, and C. Like many other reviewers here there was an issue getting the 3 boxes delivered. Within 2 days of ordering I received 2 box Bs. Then a couple days later I received box A and was told that shipment was complete. Box C contains the backrests for all the seats so the only thing I was able to assemble was the coffee table.

I reached out to Amazon support and was forwarded to Best Choice Products support about my issue, receiving box A and two box Bs and not being sent a box C. A day later BCP support reached out to me and said they are sorry for the issue but before they could resolve anything they needed to know:

-Was the package damaged upon arrival?
-Did you thoroughly review the box's contents?

For me nothing was damaged upon arrival and I was getting ready to assemble everything and matched all the pieces up to the instruction manual that came with box A. I responded to their message and heard nothing for another day. I sent a follow up email "just checking in" and then was told that:

"Please know that the replacement for the Box C of your sectional conversation set has been submitted and it will be processed within 7-10 business days. We have attached a free FedEx return label that you can use for the return process. You may print it and attach it to the box or let a FedEx representative scan the label once you drop the package at the nearest FedEx station. "

So now I have an entire room of my house that is housing all of this extra outdoor furniture which cannot be used and has to be protected since I have to return it in quality condition. I am concerned that something might happen to it and I just want the last remaining pieces to arrive so I can enjoy some time outside with my family. I have yet to receive any further communication since this message (which was sent 6 days ago) like a tracking number, but it seems I must remain patient for the next 2 weeks.

I have 3 concerns at this point.
1. The extra furniture might get damaged while sitting in my house, since I have a dog and she spends most of her time in that room.
2. The last piece will not ever arrive, and the 7-10 business days is just a delay so I will not be able to ask for my money back.
3. I do not have a large enough vehicle to transport the extra box to a facility to have it shipped.

Needless to say, this has been very distressing for an relatively expensive purchase on Amazon. Like I said before the parts of the set that have arrived seem really nice quality, however obviously I cannot rate the product since the full product has not arrived yet and seems like it will not arrive for quite some time. I'll be sure to update my final review for this product when and if the rest of the product arrives judging the quality of the set, but for the time being I'm stuck in limbo and concerned that I've wasted my money.

Edit: Yesterday afternoon the final box arrived. I did not receive any tracking information or anything so I was left completely in the dark on if or when this would arrive. I was assuming it would still take another week or so to arrive, so I guess that's nice. Well it would be nice if the box that arrived was the same color as the set that I ordered. It seems that consistently this company cannot ship the right items. I can only assume that this is to appease Amazon so they can say they shipped and delivered on time? I obviously don't know for sure, but it does seem shady.

So now I have a set of half white half red cushions, with white wicker for the bases and dark brown for the backs. As I stated before, I really only care about having furniture to spend time outside with my family, so I'm not too much a stickler for the style of my set, but the mismatched colors is definitely not what I spent $800 on.

Assembly was a PAIN! At least at first. It took me about 2 hours total, at first it seemed like it was going to take all night but I stated to get the hang of it. The set doesn't give you much room for using the tools to assemble the furniture so you'll likely be cramping your fingers and hunching over uncomfortably to assemble it. I actually ended up bloodying my knuckles from having them scrape against the wicker and ground while assembling. Personally I don't really mind any of that and it was kind of a fun experience going from "how in the world am I going to assemble this thing" to feeling like a pro after tightening more than 40 nuts and bolts, but maybe this might be a deal breaker for someone.

As my last words: You really are pressing your luck when ordering from this company. It seems like many people have gotten the right boxes right off the bat, but it seems many others have had experiences like me. I'm still slightly frustrated from the whole experience so I'm leaving my overall rating right now at a 3/5. Though when it comes down to it, the set is pretty nice and now I have a unique two toned set so I'm not particularly THAT jaded. I might update this review to a higher rating if the furniture turns out to be really comfortable and great for spending time with my family and the terrible memory of my customer experience with BCP fades.

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