Floating Bed Frame Queen Size with Smart LED Lights and Charging Station - Modern Metal Platform Bed, Easy Assembly No Box Spring Needed

Floating Bed Frame Queen Size with Smart LED Lights and Charging Station - Modern Metal Platform Bed, Easy Assembly No Box Spring Needed

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Easy to assemble everything they said it was


Over all assembly was easy but it took awhile to work through the directions as the diagrams were not very clear. My main issue is that there are supposed to be bolts that go through the rails and connect to the feet of the bed but there are no holes to put them through which leaves the rails with the feet on them a bit wobbly. Secondly this is supposed to be a "floating" bed frame but the frame sticks out a bit farther than the mattress which takes away from the "floating" feel of it. I wouldn't be so concerned about that except with the frame being exposed you can see the zip ties that are used to keep the lights on and that just looks pretty tacky. There are also small clips
that are meant to hold the lights to the frame that were very tedious to put on and ended up being a waste of time because the lights slip right out of them. The lights are decent but the remote is junk, you have to be within a couple inches of the receiver for it to work and even then it doesn't always respond. Over all I am very disappointed in this purchase.

Editing to note that the company did quickly reach out to me to try to help fix the issues I was having. They sent out a new set of instructions that were much clearer and said that moving forward they plan change the remote to a better modle as well as find a more efficient way of attaching the lights. Unfortunately my assembly issue wasn't resolved due to the holes simply not being there but the company was kind enough to offer a refund. They really seem to care about customer satisfaction and improving their product which I like to see. I would feel comfortable giving them another chance and purchasing form them again in the future.
Love the simplicity of the bed frame and the lighting is perfect. Very easy to assemble, very stylish and aesthetically pleasing, it really creates ambiance, multiple colors and patterns to choose from, easy to control with push button controls, and doesn't make noise when lying down. Very stable.
Instructions were not written out well enough, literally only diagrams
UPDATE
Customer service reached out with assistance and took our feedback as a way to improve in the future.

Outstanding customer service

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