I’m taking this time to Share with you as a Concerned Customer,,, I Purchased this Queen Adjustable Base in Feb 2018 I was Extremely Happy with the sleep quality I was getting no lower back pains any longer just by the raising of my head and feet...However now in April 2018 the raised foot adjustment has Stopped Working I contacted the company and the first response from the lady was to Check the Weld Spots on the Adjustable Frame and see if it’s Broken I didn’t see any Broken Weld Spots So she sent me a replacement Motor which I installed very easily last night,,,the lower foot adjustment still didn’t work..Apon further inspection I realized in fact that the Metal Frame had Ripped apart like paper,that Raises the foot portion of the bed,Due to a Cheap Grade of Metal being Used on the Frame, now they said the frame can withstand 750 lbs..well my wife and I are only a combined 400lbs....So Lucid Adjustable Bed Frame to me Need to use a Thicker Grade Metal for the Bed Frame I can’t afford to throw away 700.00 on Something that you are Advertising as a Great Product, and then I Realize it’s Cheaply Made with a Thin Metal that Won’t last,,,,,AND LUCID Company knows it’s Cheap, because the First Question to me was, Can you Check the Metal Frame to see if it has BROKEN WELD SPOT.?? Now I’m Considering to get 2 Twin size XL frames,,because two single frames may be Sturdier and able to support our Weight with out Breaking in the Weld Spots during Raising and lowering the frame with out Defects for us than the Weight of both of us on the single queen frame...Now I have to Purchase New Mattresses for the Change if I make this Choice......( UPDATE 4/30/2018) After Contacting Lucid Company I must say they were very helpful and understanding of the problem, they did give me a alternative option that I was very pleased with and Lucid Company did assist and settle my problem to the Highest Customer Satisfaction as Possible,,and yes I do continue to do Business with Lucid because of the Customer Satisfaction that they have Displayed during my issue on hand and because of that I will give them a rating of “5 Stars” Thank you “Lucid Company” “Sally” for your Great Customer Personal Attention you displayed to me......and as Stated YES I Continue to do Business with Lucid for that Reason...
My wife and I just recently purchased two of these adjustable beds in the twin size, so that we can have an adjustable King size Bed. I was a little nervous about ordering it because I didn't know if it would fit in my King size bed frame. I have attached a picture to show that it did in fact fit and the bed works GREAT! I was a little intimidated when I received the beds and opened them up, I thought maybe I would have to assemble it quite a bit. But it turns out that all I need to do was screw in the legs and plug in the power source and it was ready to go.
My wife and I are sleeping the best we have slept in a long time, all because we can raise our backs and feet to the perfect position. I am still amazed at how easy it was to take out of the box and set up. This is by far one of the best furniture purchases that I have ever made.
This adjustable cat removal system is a highly effective, technologically advanced method for evicting cats off the bed. It doesn’t move fast enough for the entertaining “catapult technique”. Instead, this cat removal system relies on stealth and confusion. There is something about quietly changing elevation and position that is highly unsettling to the feline constitution. I would absolutely recommend this product to anyone who needs to remove a feline overlord from the bed!
So we got this bed frame about a week ago because one of our friends got something similar, but paid a HECK of a lot more money that I did for this. I know this has nothing to do with this company, but 2 day shipping is amazing first of all. I ordered it on Tuesday and it was at my door on Thursday. I was surprised how heavy the box was initially. If you are older, you will probably want your grandson to bring the box in your home. When I initially bought the base, it asked if I wanted to pay an extra $200 to have someone help me set it up, it takes literally 5 minutes or less to set everything up! So I would say it is not worth it to have someone else come to set it up.
I got 2 of the Twin XL frames so that both beds together would still be a king size bed. You can use these bases with 2 Twin XL Beds or you can use a king size bed. My wife and I are actually experimenting with this to see which option we like better!
Anyway, now the good part. I CANNOT believe how big of a difference a little elevation around my knees and at my head has made in my quality of sleep. It is hard to wake up in the mornings now! Whether you are watching TV, writing this review, doing something on your computer; the picture on this page for the adjustable base bed is the BEST position for just sitting in bed. I don't even care to have a couch anymore. I will watch movies, tv shows, football, write emails, eat dinner, whatever I want, in the comfort of my bed. The remote itself has 7 buttons on it. 2 of the buttons adjust the base up, 2 adjust the base down, there is a button that shines a light in case you drop something, there is a button that makes the bed flat again, and then their is an M, not really sure what that does to be honest...
Being able to have this type of comfort for less than $1,000 has been amazing the last week! I would highly recommend this to anyone who has troubles sleeping, who wants a better night sleep, and who loves watching the typical Netflix episode each night. 5 Stars!
This bed is very heavy for elderly people, easy to unpack but cannot be carried because of the weight. We managed to slide it to the bedroom on an old sheet not to damage the floor, opened it with bottom up to proceed with installing the legs and make the necessary connection. The tough part was to return it upside up without any luck. It required 2 more people to assist us without damaging the legs. This instruction is in the booklet and should not put weight on the legs when turning it, this could cause damage to the legs because of the weight. The reason we gave it a 4 star is because of this, it should be mentioned in the amazon site that 3 or more persons are required to set it up to let us know help will be needed to assist us. The frame is folded in half and not sturdy when you turn it on its legs which makes it more difficult for only 2 persons. This is not intended to provide a negative review, we very much enjoy this bed with the 12 inch Lucid mattress. It is very comfortable and works great. It is truly easy to install but not in 5 minutes for older couples over 65 like us. We highly recommend this Lucid bed frame and Lucid mattress. Been using it for 2 weeks now and don't regret it.
The bed arrived super fast - 5 days ahead of scheduled delivery. Super simple to put together - just screw in 4 legs after you unfold it, then flip it over and plug it in. Put batteries ( supplied ) in the remote and you're good to go. Very sturdy construction. One very important point **** do NOT underestimate the weight of this bed *** It's damned heavy and will DEFINITELY require at least 2 people to lift it and turn it onto it's feet. If you are not putting on headboard brackets, it will only take about 10 minutes from box to fully set up. I bought the brackets and without doubt, it took WAY longer to get them put into place than it did to put the bed together. This was compounded by the fact that the brackets ( Lucid ) did not come with instructions, so I had to trawl Youtube to find a video of similar bracket installation. That said, they too are of sturdy construction and bolt on, so if you go for them, you will need
either a 13mm socket and wrench or two 13mm wrenches. Other than that, very pleased with it so far, and counting the minutes to bedtime!
Bed is quiet and has nice features and quality.
Assembly was very easy.
Problems:
- delivery was 3 times rescheduled ( late 2 weeks)
- they ( UPS) manage to drop it in front on my door and run when I was at work ( unattended without roof $1000 item!). I called them many times and the best answer was to call again after 7:00 PM ( they work till 7:00 PM avoid UPS delivery)...
- you need 2 strong man to get it upstairs: big box 180 pounds !
- box was all dirty and scratched and broken but bed survive