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I ordered this very hesitantly because there were no reviews. The color and shine of the faux leather in the pictures is not accurate to how it looks in person. In my opinion, it looks more expensive in person. It is several shades darker and more matte. HOWEVER. I did not receive the legs, 2 back cushions, or bolster pillows. I was told someone from UPS would come by to get this one as my replacement was shipped out, and that did not happen. I was also told my new couch would come in 3 days and when the 3 days were up I was told it isn't coming for another week. So now I don't have a couch for a week and a half and I am furious. This whole thing has been completely unacceptable.
UPDATE: I received my new couch in January and the first few weeks were good. However, where the armrests and back support attach is not secure. So 75% of the time, a piece will fall out from under me as I am sitting. DO NOT BUY.