I’m on the fence with this product. We use the blender and cups in a daily basis. They work fine. The only issue I have with the blender is being able to clean the bottom. You need to use pipe cleaner/scrubbers to get the funk out of the cracks or there is nasty build up.
The major disappointment I do have is with the 64 oz food processor bowl. Same situation with the cleaning but upon further inspection I realized that 3 out of 4 of the screw sites that attaches the bottom piece were completely broken through. I had only used for about 2 months. If you are a heavy duty user for dough or making butter, look for something more durable. The only way I saw this is when trying to clean the build up.
Warranty: this product has a LIMITED warranty on time AND products included. Customer service said that the processor bowl wasn’t covered under warranty, just the blender. They said they would make an exception this time since I called during warranty period. If you do purchase and additional warranty is available through Amazon, get it.
Overall, the product fulfills my needs but since it has some manufacturing and durability flaws I would purchase something different if I had to do over again.
THIS HAPPENED TODAY, when crushing ice and a small piece of avocado and a small piece of banana for a smoothie, in the 72-oz pitcher. Suddenly, without warning, a large piece of the side of the pitcher just flew out of the pitcher at a high rate of speed! There were no cracks in the pitcher whatsoever. There was no warning. We are very thankful that it missed the person using the Ninja because that could have been deadly! We've only had this Ninja for about 2 months. This was an absolute shock!
I wanted to really love this and was super excited about it. I especially loved that you can have just one base with a blender and food processor to save on storage space. The reviews were also great. The single serve blender made really good (grainy) smoothies. My problems really started when I tried to make hummus. No matter how long I blended in the food processor I just could not get a smooth texture. I also tried to make tahini in the food processor and the machine just would not chop the seeds. I let it run for about 10 minutes and still had seeds in tact. I would make tahini with my old mini cuisinart food processor (I was planning on replacing that with this ninja system) and the cuisinart chopped those seeds right up in 2 minutes. Another reason why I was not happy with my purchase was there is no entry hole in the top of the food processor for adding liquids. So if you like to emulsify, you can't do it with this. I did see other models of the ninja system that do have the hole in the top of the food processor, but please be aware that this one does not have that. I gave 3 starts because this product is nicely built, great price and does the job for smoothies, but if you are wanting a super smooth texture, emulsify or add through the lid as you process, you can't do it with this. I ended up returning it and am going to stick with a traditional food processor and blender.
Wow where do I start. Im the type of person that always reads reviews and does my homework b4 buying anything especially anything electronic.
When this unit came I unpackaged it from the box which was double boxed in shipping the packaging was amazing I Think you could have thrown it over an embankment and it wouldnt have a scratch on it.
About the blender and the processor. Its been quite some time since I have purchased a good one oh yeah I have one of the Hamiltn beach ones but Omg I was blown out of the water on this set it will pulverize anything you put in it . Never seen cuttung blades designed like this b4 they will cut and yes they are sharp like a razor so be careful I cut myself the first time I cleaned it up but now I let it just air dry much safer lol.
The dough blades in the processor are my favorite I make buttermilk buiscuts alot for breakfast and you talk about fast put all my ingredients in shut the lock lid and push the dough button and pow its done dump it out on my counter cut them out bake them and have great buiscuts.
Did I mention this set comes with locking lids for saftey wonderful love them. And the base has a suction cup on bottom that stays on the counter right where you put it . I am overall Very Pleased with this set and was well worth the money with shipping on amazon and everything you can't touch this set anyplace else for this price Especially the 1500 Watt unit beleive me I did my homework lol. It is very POWERFUL. YOU WONT BE DISAPPOINTED ITS WELL BUILT.