I am downsizing from a king to a queen. I've wanted a queen size bed for years, but it was hard to give up the luxury airbed. Finally my friend bought a queen bed, and got the frame for it here on Amazon. I decided to take the leap and ordered a new queen mattress and this bed frame.
It is pretty heavy weight/sturdy and a nice looking frame. It does have lots of screws, washers, etc. Each part is numbered and you will follow the pictures/diagrams on how to assemble the bed. I think it is the mark of quality in an item and a company that the frame came with several extra screws, bolts and washers. The hex tool is too small in length and you use it to put all parts together except for the slats. My hand/wrist ached when I was done. Get yourself a hex set. I had difficulty getting all the nuts to screw down on the bolts and I thought I was going to have to purchase nuts from a local big box store. However, before giving up I got out my socket set and managed to seat the nuts. Big sigh of relief! :-)
The footboard frame does have a small dent in the top of it - but it's not worth quibbling about - see picture 1. The fake wood in the headboard had a tear in the paper covering the fake wood, see 2nd picture. I smoothed the tear out and used wood glue to hold the tear back in place. It's hardly noticeable now unless you run your hand over the tear. See pics for both minor issues. White area in 2nd pic is the torn area - I'll run crayon or something over it to get rid of the white color.
Make sure you get a box springs and/or a thick mattress (12" or more for mattress if not using a box spring) or it will slide through the opening in the headboard and the frame.
I put pieces of gorilla tape over the screw heads that form the bottom of the frame where you lay the mattress to keep the mattress from rubbing or tearing on the screw heads. Watch out for the side legs - in the middle - as you will kick them or hurt your toes. I am going to get a pool noodle and cut it to the length of the two side legs and put over the legs. That will protect my feet if I kick the legs. I have noticed that some bed frames have those two side legs set in 6" or more toward the center of the bed so that doesn't happen. For the cost of this frame, the legs should have been set in.
All in all, it's a fine bed and I like that it holds 1100 pounds instead of 660 or 800 pounds as many other frames on Amazon I looked at. I recommend this bed frame.