I do not normally write customer reviews as many of the things I purchase typically are odds and ends type of things. However, I spent some cash-ola on this bed, and I think it commands a review. My wife demanded that we needed a new mattress after she arose one morning practically hobbled. I laughed. She wasn't pleased.
Anywho, we reviewed several names or mattresses, and reviewed....and reviewed some more. Purchasing a mattress online can be a daunting experience, and let's face it-many of these companies allot a 100 night try out or you can return it (Bill Burr voice "GROSS!"). So, we didn't want to buy the thing, only to not like it and need to pay to restock it.
After several reviews and discussions with friends we opted on a bed with an adjustable base. So, then we needed to find the right one to buy. Again, after searching review after review-we landed on old Sven & Son-you ever hear of them. Yep, me neither. But, I did my research, and many of the reviews kept me coming back to them. And them compare their features to others. And, we just said "let's go with Sven."
A few things that I really want to underscore here that I personally feel made this the right purchase for us.
1. customer service. I made the online purchase, and Sleep Geeks (the wholesaler, I presume) called to validate that we dropped 2,000 smackaroos on one of their beds.
2. once they confirmed the purchase-I got a call 2 days later with shipping instructions-coming from Jacksonville via freight...would you be available for home delivery etc? Again better than expected customer service.
3. the freight company that they outsource too kept me in the loop-took about a week and a half to get the items to my home.
4. the attention to detail with packaging. Everything was nicely shrink wrapped, no holes in boxes, no dirt on the plastic that was bundled for the mattress. You could tell this thing was sitting around in some mildewed warehouse for several years.
5. ease of assembly. Listen, no lie the components are hefty, and require two people to move unless you're testing your personal feats of strength.
6. literally, once I got this suckers up my flights of stairs, it took me less then 15 minutes to properly set up and position.
7. attention to detail in the electrical components. This may seem a little hoity toity on my part; however, when you flip the adjustable bases over, all of the various motors, wiring and components are nicely put together. Wires were cinched up with zip ties, nothing was dangling. The motors were tied up close in their own pockets. And the underside was inspected properly as it was numbered in pen. This may seem like a whatever detail, but there are a lot of wires and electrical components to this thing, and my dog usually crawls underneath our bed. Nothing is hanging low for her to get caught on or mess with.

Ok...Stephen King thanks for the novel how is the bed??? Listen, this thing is really, really comfortable. With this mattress we tossed a gel, memory foam, astronaut polymer technology mattress just in the garbage because it wasn't cutting it any longer. I don't foresee that with this mattress and its adjustable base. It has some many features, LED lighting, USB plugins, massaging features. I'm pretty sure it can order you a pizza. Bottom line, I honestly have slept so much better than I have in recent years. Like, I really get a deep, deep sleep. It does take some getting used to sleeping in an adjusted position. I mean after all it's similar to a hospital bed without all the IVs, lab work, and staff poking and prodding you-unless that's your thing. Why I say it takes time getting used to sleeping in a pseudo upright position because I'm side sleeper, and it doesn't feel right sleeping on your side when your feet are akimbo. So, you got to find your position, and then you're good to go.

In all seriousness, we THOROUGHLY enjoy the hell out of this thing. We got a California King. It's two twins sandwiched together to form a king. The mattresses don't move apart from one another when you are...you know...doing your thing...I've owned this now for about three weeks, and really can't even find a complaint if I wanted to make one up. It was a great purchase for us. It was pricey sure, but when compared to other makes and models when you factor in the features you get I really think it was a no brainer.

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Despite there being a delivery issue with the product, the company was able to adjudicate the issue very quickly and fairly. The bedframe arrived with some minor damage, however, at a 2K price point there was an expectation to receive the item in perfect condition. The damage was do to shipping and handling through a third party warehouse (forklift pierced through packaging a product). After filing a claim the shipping company reimbursed me a very fair amount - I kept the product because it was still usable. The seller then contacted me to make sure I was satisfied with how the transaction panned out. Super nice guy!
The product itself is amazing. My mom bought one a couple years back and I fell in love with the comfort and luxury. Having just bought a new house last year, I've been posted up in the "guest room" since closing and finally decided it was time for my dream bed. I couldn't be more happy with the comfort and extra amenities... It's super bouji for a tom-boy like myself, but this was a household item I wasn't willing to cut corners on. All the different positions and settings are amazing, the mattress is super comfortable, and everything was easy to set up...
It is very heavy, which is probably why the shipping company accidentally knocked it around so much, but the frame has a durable design. The damage is only cosmetic and hidden by the mattress. If you're on the market for an great sleep or endless movie nights, this seller is the answer. They are a small Mom & Pop business and will treat you right!!!

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I bought a split king size with the mattress. It is firm but still allows for softness. Order and delivery were easy and efficient. We love having our own control for our side of the bed. Great night sleep.

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Great quality for the price. Mattress is firm for a medium soft. Works as described. The vibration is nice. Not sure if the queen frame will fit around it though. It was taken apart and put together by my family before I got there and they did not think it would fit. So not sure. I plan to try to put the queen frame together around it and hope it works.

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I have no complaints about this. I brought the king size base with the 10 inch mattress. It came within a few days. Easy to assemble. Only thing is the base is a beast so it's heavy!!! So you definitely need 2 people to get it to whatever room. However, after that its very easy to assemble. Works great. I love it. Mattress is perfect. I've been sleeping great!

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Bed is comfortable. We are sleeping better. I love being able to adjust my own side. Easy to set up. Remote is nice. I wish the illumination button was isolated as it’s easy to hit the wrong buttons until you find it. I enjoy the light under the bed. The m1 and m2 settings seem to be preset and I haven’t figured out how to make my own settings. The tv setting is extreme and uncomfortable but the rest are great. The massage option is just vibration. I wouldn’t consider this a massage but some may like it. So far one of the usb-c ports don’t work which is annoying but not enough to send the bed back. There are two power packs and you’ll need two outlets for it. Overall we knew within 2 nights that this was a good purchase.