Pros: Easy to assemble, Comes with all the tools needs, Magnetic screwdriver with reversible star and slotted varieties, storage space underneath, soft fabric, nice cushioning, nice pillows, adjustable back reclines

Cons: Could use a higher back, cushions could be firmer as they relax over time.

Usage: Needed furniture for the theater room, but didn't want large pieces, so the modular design was very manageable and configurable to fit the room size. Room is always unclutter as the under ottoman storage makes it nice to hide things. Received two bonus Christmas pillows a few days later which was a nice company touch. And of course you can sleep on them as well.

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I've only had it a day, so I'll update if needed, but I'm loving this couch so far!

Assembly went pretty well, only issue was the seat holes didnt want to line up with the brackets for either armrest. Every other piece went together just fine--either no resistance at all or just a little push in the right direction--but both arm rests were a total pain to install. Besides that, assembly was simple and easy. Every back/arm rest kit comes with extra brackets and screws, and a screwdriver and instructions are stowed in every main seat box. Took me about 2 hours to unbox, assemble, and clean up alone, but a good chunk of that was fighting the armrests.

The couch is as expected. The backrest is extremely low, but I knew to expect that. My main seats are up against a wall so I can stack up cushions/pillows so it doesn't bother me. It feels a lot bigger than I'm used to, but it takes up the space differently from my old couch, so it makes the room feel more open.

Couch is very comfy; everyone saying it was too firm must have had nice couches before. I replaced a 5 year old $600 Target sectional with this, and by this point that couch has no cushion left at all. This has a nice squish to it, but holds its shape so you don't get lost in it.

Overall I'm pleased with the comfort, look, and features of this couch.

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I purchased the 7-piece grey sectional sofa. I was a bit hesitant ordering online because I had a horrible experience with a Walmart seller on a similar item. I am EXTREMELY happy with this couch. All the pieces came individually wrapped in a secure cardboard box with plastic. The product was exactly as shown, exact measurements, fabric did not smell, and it was so easy to assemble in many various ways. The cushions are firm but yet soft enough to be comfortable and it actually provides a comfortable place to sleep as I've taken a few weekend naps on it. The material on the couch is very nice, but it can snag easily if you have cats. Since I own cats and dogs that like to sleep on the couch, to maintain the integrity of the material, I purchased the HYHA waterproof couch cushion covers that fit the seat cushions perfectly and make it easy to wash. So check them out! They are slightly darker in color but work perfectly. Just pull them off throw them in the washer and dryer and replace.

As far as customer service - they are the best!! No "couch" potatoes with this customer service. When UPS delivered the sofa sections (in boxes), I watched the last box drop 5 feet from the truck and onto my driveway. Despite the driver saying it would be okay, the seat was smashed beyond repair. I emailed customer service that day, sent pictures of the damage, and within 4 days had a full ENTIRE seat replacement (and I did not have to go through the trouble of returning the damaged item - which did give me an extra back pillow as a spare). No harassment, just immediate follow-up with an email AND a phone call. They even sent the tracking number when it shipped. WOW! EXCELLENT customer service.

Have faith in Belfin's products. They are true to form as shown on the internet, and they excel in customer service. I will definitely WITHOUT hesitation purchase from them again. Thank you Belfin for the excellent care. You deserve 10 stars. I highly recommend this seller.

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Wonderful couch! Firm but comfortable but I like a firm couch. Easy to bring the boxes in on my own. Easy to put together. Great value for the money. Bought on Prime day so got it for even cheaper. Seller replaced a piece immediately. Will definitely consider this seller again. Had it for a month and still comfy. No issues. Highly recommend. Kids and cat approved. Only small complaint; not as deep as I would like but you can move the ottoman’s to fix that.

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I am so happy with my new couch! It is even more impressive in person than I could've imagined. My couch arrived in nine 50 lb boxes and it was incredibly easy to put together. There are so many features I love, I'll just list a few. It's comfortable, sturdy and the fabric is nice and soft. It seems very well built and made. Each piece is solid, the seams and stuffing are all very well done. There is a ton of storage inside each piece! Much larger than other couches I looked at. I like that the arm rests and back of each piece can be adjusted from upright to a reclining position. I also really love that I can change the arrangement of the pieces with relative ease and without help from anyone. I just moved in to a new house and had a huge space to fill in my living room. I could never have afforded a sectional big enough to fill my space from one of those over-priced furniture stores and besides no couch offered as many features as this one did!! I can also add on to it in the future as they sell each piece separately, which is amazing! Even if my needs change, I can alter the layout and then it into a couch, loveseat and chair if I wanted. I really couldn't be happier with my purchase! The customer service is also top notch, courteous and professional. I inquired about tracking numbers for my order to ensure I'd be home when the boxes arrived and someone got back to me within the hour with all of the info I requested. Overall, I'm so pleased with everything. This is the couch you want. Stop comparing because you're not going to find a better quality product at this price. I ❤ my Belffin sectional!!