For around $80, this faucet is a great buy. We decided to upgrade our laundry room sink and didn't want to spend $300++ on a decent looking faucet, like we did for our kitchen. Time will only tell if the quality of this faucet will make it last, but initially it appears at least on par with the more expensive brands in terms of fit and finish.
So, here's what you dont get at this price:
1. Factory connections were loose. After reading a few complaints that this faucet leaked upon hookup, I made sure to check the factory connections. To my standards, they were loose. So, I made sure to tighten them BEFORE installation. Easy to do, took 2 minutes.
Don't over torque, just snug them up a bit. Impossible to tighten afterwards without removing the whole faucet.
2. The configuration of the faucet cold/hot lines has the handle oriented to provide hot water when pulled forward and cold when pushed back (with handle to the right of faucet, facing faucet). This is backwards for standard conventions. So, I reversed the cold/hot connections to correct. Your call on as to preference, but I like consistncy in my house.
3. On the more expensive faucet, we have a magnetic catch to help capture the retractable end. This model doesn't have it, but seems to seat nicely if you get the weight adjusted decently. Not a feature worth the extra money, if you ask me.
4. The mounting nut seems a bit on the less thsn durable side as well. Its a metal nut with a plastic shroud to help tighten. It worked fine, but it seems on the cheap side comparitively speaking. If need be I can upgrade it at a hardware store in the future.
5. The instructions were just ok. I've done a few of these installs, so they worked fine for me, but weren't great if you need detailed step by step.
Otherwise, the spray buttons seem to work (again, long term??? we shall see) and the water shuts off almostly instantly. Metal finish appears similar as the more expensive brand as well. Some spare parts were also included as well. Nice, but I hope thats not a sign of what to expect in the future.
If you want to save some serious money and dont mind a bit of a gamble on long term quality, I would highly recommend. If I had it to do over, I wouldn't hesitate putting this faucet in our kitchen. It doesn't look cheap at all. Perfect for real estate upgrades as well.
TIP - If you have the option, install the faucet BEFORE you mount the sink. SOOOO MUCH EASIER than playing cabinet twister for about an hour.
Good luck and God Bless. Hope this helps a few folks.
I'm very picky, do lots of research and tend to go for name brands and never the bottom of the line, hence I did some pretty thorough research before adding this unknown-to-me brand name to my shortlist of well known brands of similar design at more than double or three times the cost. Two other concerns: 1. A few reviews mentioned the pull down didn't retract and snap back into place properly, left dangling. That's actually an installation issue. There is a weight that needs to be adjusted, which is pretty easy, then it works perfectly. 2. Color - the photos showed it to be more like a brushed stainless steel grey color, but it's made from brushed nickel, which can have a warm, brownish color that I was concerned wouldn't match my SS appliances. I couldn't find any reviews mentioning that aspect or in the questions, so I posed the question myself and received great replies assuring me it did not have the brownish color and would work well with stainless steel appliances. That proved to be good advice, thank you to those folks who took the time to answer my question, I was not disappointed. This is a solid quality product, the design with the pull down and spray feature is wonderful, my sinks have never been so clean! The only thing I can't speak to is the longevity because it's only been a month, but as most kitchen faucets, it's in constant use, and I have no reason to think it won't last the same as the more expensive brands. Great choice, go for it, save the $, I'm happy to recommend with 5 stars.
Update: After my original review, customer service contacted me to assist in replacing the faulty faucet despite being past the Amazon return window. With their assistance I was able to repair the faucet but meanwhile they express shipped a replacement anyway in case I wasn’t able to fix the first one. The problem was that the internal handle mechanism allowed the handle to move side to side to adjust temperature but not up and down to open the water flow. It needed to be taken apart and re-seated in order to fully function. The faucet now works as expected and the look is exactly what I wanted. 5 stars for the customer service of this company!
Original: This faucet is beautiful and the price was right, unfortunately it doesn’t work. No water comes out. The handle moves side to side to switch between hot/cold but does not move up and down to open the faucet. I’ve seen other comments and questions regarding no water so I think it may be an assembly issue on some items. All of the connections were hooked up correctly and the supply line valves turned on. As additional proof that water was on and available I noticed water dripped out of the hoses after I disconnected the faucet. Since I purchased it a couple months ago for my laundry room remodel that was just completed I’m super disappointed that I can’t use this beautiful faucet and now the return window has ended so it looks like I’m stuck with it.