Arrived earlier than expected, easy to put together, actually I did it myself in an hour (I am a 100lb lady that don't work out lol), luckily I don't see any issue about the sofa, I was nervous about buying furniture online... And actually to me, it is well made and pretty!! Like it! I purchased it at the $499 price, which it is worth it, now its listed at almost $1000 and is not worth it. I searched other sites also and they list it for $1000, do not buy it for that price. I live in an apartment complex and lucked out, the guy brought it all the way to the door, i gave him $20 tip for it, he was a nice dude. Be prepared for lots of boxes and cardboard to throw away, a lot. It went together pretty easy, nothing ripped or broken. I love it, only complaint is it is stiff, you want that couch you sink into, this is not it. However i wanted something more for looks and white to match, i found pretty much any white couch is not going to be comfortable as white is for looks. You get used to the stiffness after awhile and it does break in some. Yes you can sleep on this for a night or two, any more and you might get some back pains. Attached a picture, in the picture you will see gray towels on it, i put those down cause my English Bulldog kept randomly licking the micro fiber, she weird. Not the quality I was expecting. It is not comfortable for seating for extended period of time. The whole construction is barely holding together!Two month after we received the set there is now places where seams on a gray fabric portion are coming apart. Some head pieces are no longer lock when lifted. The set is expected to last for no more than a year. You get what you pay for... This piece is absolutely beautiful to me. It is as depicted except for the color. The seats are more tan and not grey, which isn't the biggest deal for me but it may be for someone else. The cushions are quite firm, even hard but after a bit of usage it has softened up a bit. I wouldn't recommend this couch to larger or taller people because it isn't that big, but if you're small to average height like myself then it may just work for you. I've been able to seat 4 people on this piece at a time. The adjustable head and arm rests are really nice and the leather is very soft. The shipping was quick, and on time. The couch is easy to assemble and extremely comfortable. It's going to take some time to break in the cushions. A little stiff at first. Extremely well made I bought this online as it was the best price I'd found anywhere for this popular design. I also liked the fact that it has microfiber instead of the faux (bonded) leather on the seats, which is supposed to be better for dogs. HOWEVER, I saw within minutes of assembling the unit that the microfiber is of extremely poor quality and showed everything, including a drop of water! I was forced to cover the seats with blankets to protect from normal human and dog usage. I thought about returning the unit but decided to keep it. I did spray on 3 coats of Scotch Guard, which helped some. But I found I had to get a proper couch cover to deal with the poor quality fabric. Also, the couch is very hard, as some others have said, with narrow seats that are great for short people but not tall folks. Overall I love the design, so give it 5 stars there. However, the quality is very poor--1 star; this is a cheap Chinese knockoff of a popular design. So if you're looking for a good piece of furniture, look elsewhere. I will say the Amazon seller is very helpful and responsive to emails. Really only for looks. Style over comfort but I like it an I make due. It’s not soft n a bit small than expected. Honestly for price it’s okay but nothing I would ever consider buying from them. Weeks late. Package was left on patio in the rain so was water damage. I received my couch 11/3 and it was suppose to arrive 11/5. I was scared at the beginning, however, I seen it in stores before purchasing online, its cheaper online. It fits and matches perfect a little firm but its just right.