BECAUSE...The mattress is SO comfortable, and we love it.....
I bought a 12" Queen for my boyfriend for Christmas. Upon opening it, we smelled a strong mildew smell. We let it rise fully, for 2 days, once it had fully risen we took the cover off of the mattress and washed it. In the meantime, I stood the mattress up on it's side to air it out. Sprayed it with febreeze and put the washed mattress cover and clean sheets on the bed. I thought that had done the trick however with in a week it was back. Now, you can smell it as soon as you walk into the apartment. I can't imagine what it is going to be like when summer gets here. Now, three months later and my boyfriend has been dealing with sinus/headache issues in the last month. I am concerned that there is a connection between his issues and the mattress!! So, he has been sleeping on his couch :/

ZINUS PLEASE HELP!! BECAUSE AS FAR AS COMFORTABILITY WE ARE 100% SATISFIED..... BUT CAN NO LONGER DEAL WITH THE SMELL :( ESPECIALLY IF IT IS CAUSING HEALTH ISSUES!

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I ordered this item on 1-27-2018 it arrived on 1-29-2018 with my prime membership. I opened and laid it out on top of a guest room bed to inflate. In 4 hours it appeared to be fully inflated. However packing info says wait 24-48 hours before using to allow proper time to inflate. I did however break down and climb on to see how it feels. I am on a pillow top mattress currently that is roughly 6-8 years old and has been causing me a lot of pain in my shoulder and hip as I am a side sleeper. Just laying on this bed for a few minutes its much firmer than my current bed, and so very comfortable. I will leave a more through review once I have actually slept in it for a few nights. I can say I am very excited. I plan to put it on my current box springs, and we will see how it goes. I was a bit disappointed to realize you cant flip the mattress only rotate it, which is what I have currently with my terrible pillow top . and I like to flip my mattresses every month. I will also state that when I unrolled it I was really worried about it forming its natural state as it had a lot of weird lumps from packing, but it has formed to a normal mattress already on a cursory view of it on my way out the door today. I will better inspect it when moving it to my actual bed.

Update!! I have been sleeping on this mattress for about a week now. I will say one night I did get very warm, however I don't think it was my mattress I tend to run hot and cold and occasionally has the same issue with my old pillow top. This mattress is shockingly firm when you first sit or lay on it you think oh Hell No! But within second the memory foam begins to contour to your body and it's very comfortable. I am a side sleeper and was having alot of hip pain with my old mattress. While my pain isn't gone it's much better, and I think it will go away given more time with this new bed. My review is definitely a positive one. For 179$ and arriving in 2 days I'm very pleased. Included are 3 photos the last photo shows me sitting on the edge of the bed showing how much it goes down with my weight, and that I don't know why people say you can't sit on the sides I can't sit on any side any corner no issues... and even with my weight it springs right back to shape once I move or get up, it also still provides comfort and support this bed is rated up to 500lbs! Which thankfully I am not!

********* Updated Review***********

I have been sleeping on this bed for over a month now, and wanted to update my thoughts. My hip and shoulder were in ALOT of pain when I bought my new mattress. I couldn't barely walk around during the day from the pain, now I am fully recovered and I credit my bed for this. If you are on a budget and cant spend 500-1000$ on a new mattress I greatly recommend this item.
If you are plus sized and worried about it don't be this bed is tested for 500lbs and as a big girl myself I sleep amazing on it with my HUGE dog and cat. I feel more rested and relaxed waking than I have in at least 5 years.

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Worst mattress. Not only did this mattress become covered in black mold but it was growing from within the mattress.

We followed every recommendation and precaution to take care of our mattress including cover and storage. You can see through the pictures it’s not a little mold but riddled throughout the entire mattress. AND WE ONLY HAD IT 9 MONTHS. See pictures.

Worst mattress. Worst sleeping experience due to mold that made us sick.

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THIS