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Okay, firstly couch is amazing, I like the couch firm. It means overtime it will soften. It is also pretty sturdy. But I paid $400 delivery and the delivery company basically just drops it in the middle of the apartment and leaves. Mind you, I am a tiny person. with a $400 delivery fee, I would expect that to be WHITE GLOVE SERVICE. But also during the time that I tracked the couch, they said the delivery was for up to 400 pounds. The couch is only 160 pounds rounded up. So overall this $400 delivery fee makes no sense to me. If I was gonna have to unbox such big monstrosities then I couldn't justify the price for it.